kernel-packages team mailing list archive

[David Planella <david.planella@xxxxxxxxxx>]

Public bug reported:

I hope the logs gives enough details, but essentially, I suspended my
machine and it never came back when I tried to resume it. During suspend
the screen was black, but the processor fan was still runnint.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-8-generic 3.11.0-8.15 [modified: boot/vmlinuz-3.11.0-8-generic]
ProcVersionSignature: Ubuntu 3.11.0-8.15-generic 3.11.1
Uname: Linux 3.11.0-8-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.4-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  dpm        1914 F.... pulseaudio
 /dev/snd/controlC0:  dpm        1914 F.... pulseaudio
Date: Sun Sep 22 12:01:39 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=4980f964-44ac-44de-9747-13ddde0f5def
InstallationDate: Installed on 2013-09-21 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130921)
InterpreterPath: /usr/bin/python3.3
IwConfig:
 eth1      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: MSI MS-7758
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-8-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-8-generic N/A
 linux-backports-modules-3.11.0-8-generic  N/A
 linux-firmware                            1.114
RfKill:
 
SourcePackage: linux
Title: [MSI MS-7758] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 07/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B75A-G43 (MS-7758)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.4:bd07/24/2012:svnMSI:pnMS-7758:pvr2.0:rvnMSI:rnB75A-G43(MS-7758):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7758
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume saucy suspend

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https://bugs.launchpad.net/bugs/1228820

Title:
  [MSI MS-7758] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  I hope the logs gives enough details, but essentially, I suspended my
  machine and it never came back when I tried to resume it. During
  suspend the screen was black, but the processor fan was still runnint.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-8-generic 3.11.0-8.15 [modified: boot/vmlinuz-3.11.0-8-generic]
  ProcVersionSignature: Ubuntu 3.11.0-8.15-generic 3.11.1
  Uname: Linux 3.11.0-8-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dpm        1914 F.... pulseaudio
   /dev/snd/controlC0:  dpm        1914 F.... pulseaudio
  Date: Sun Sep 22 12:01:39 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=4980f964-44ac-44de-9747-13ddde0f5def
  InstallationDate: Installed on 2013-09-21 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130921)
  InterpreterPath: /usr/bin/python3.3
  IwConfig:
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7758
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-8-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-8-generic N/A
   linux-backports-modules-3.11.0-8-generic  N/A
   linux-firmware                            1.114
  RfKill:
   
  SourcePackage: linux
  Title: [MSI MS-7758] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B75A-G43 (MS-7758)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.4:bd07/24/2012:svnMSI:pnMS-7758:pvr2.0:rvnMSI:rnB75A-G43(MS-7758):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7758
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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