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Message #24351
[Bug 1228820] Re: [MSI MS-7758] suspend/resume failure
David Planella, as per
http://www.msi.com/product/mb/B75A-G43.html#/?div=BIOS an update is
available for your BIOS (10.9). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-10.9 needs-upstream-testing regression-
potential
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1228820
Title:
[MSI MS-7758] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I hope the logs gives enough details, but essentially, I suspended my
machine and it never came back when I tried to resume it. During
suspend the screen was black, but the processor fan was still runnint.
ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-8-generic 3.11.0-8.15 [modified: boot/vmlinuz-3.11.0-8-generic]
ProcVersionSignature: Ubuntu 3.11.0-8.15-generic 3.11.1
Uname: Linux 3.11.0-8-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.4-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dpm 1914 F.... pulseaudio
/dev/snd/controlC0: dpm 1914 F.... pulseaudio
Date: Sun Sep 22 12:01:39 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=4980f964-44ac-44de-9747-13ddde0f5def
InstallationDate: Installed on 2013-09-21 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130921)
InterpreterPath: /usr/bin/python3.3
IwConfig:
eth1 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7758
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-8-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-8-generic N/A
linux-backports-modules-3.11.0-8-generic N/A
linux-firmware 1.114
RfKill:
SourcePackage: linux
Title: [MSI MS-7758] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 07/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B75A-G43 (MS-7758)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.4:bd07/24/2012:svnMSI:pnMS-7758:pvr2.0:rvnMSI:rnB75A-G43(MS-7758):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7758
dmi.product.version: 2.0
dmi.sys.vendor: MSI
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