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[Bug 1228820] Re: [MSI MS-7758] suspend/resume failure

 

David Planella, as per
http://www.msi.com/product/mb/B75A-G43.html#/?div=BIOS an update is
available for your BIOS (10.9). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-10.9 needs-upstream-testing regression-
potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1228820

Title:
  [MSI MS-7758] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I hope the logs gives enough details, but essentially, I suspended my
  machine and it never came back when I tried to resume it. During
  suspend the screen was black, but the processor fan was still runnint.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-8-generic 3.11.0-8.15 [modified: boot/vmlinuz-3.11.0-8-generic]
  ProcVersionSignature: Ubuntu 3.11.0-8.15-generic 3.11.1
  Uname: Linux 3.11.0-8-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dpm        1914 F.... pulseaudio
   /dev/snd/controlC0:  dpm        1914 F.... pulseaudio
  Date: Sun Sep 22 12:01:39 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=4980f964-44ac-44de-9747-13ddde0f5def
  InstallationDate: Installed on 2013-09-21 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130921)
  InterpreterPath: /usr/bin/python3.3
  IwConfig:
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7758
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-8-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-8-generic N/A
   linux-backports-modules-3.11.0-8-generic  N/A
   linux-firmware                            1.114
  RfKill:
   
  SourcePackage: linux
  Title: [MSI MS-7758] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B75A-G43 (MS-7758)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.4:bd07/24/2012:svnMSI:pnMS-7758:pvr2.0:rvnMSI:rnB75A-G43(MS-7758):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7758
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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