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Message #170200
[Bug 1565094] [NEW] Touchpad does not send events
Public bug reported:
The device "SynPS/2 Synaptics TouchPad" is detected and all
modules/drivers are loaded but is not sending any events.
Attached is the output of
cat /proc/bus/input/devices
sudo evtest /dev/input/event7 (after clicking and trying to move the cursor of course)
xinput
xinput list-props 13
lsmod
The touchpad works with Ubuntu 14.04 (not sure about the kernel version)
and is working fine in some of the built-in recovery-functions. I tried
the obvious fn-key-combo for locking the touchpad, but it did not make a
difference. USB-Mouse is working fine.
uname -a
Linux xxxx 4.4.0-16-generic #32-Ubuntu SMP Thu Mar 24 22:38:01 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-16-generic 4.4.0-16.32 [modified: boot/vmlinuz-4.4.0-16-generic]
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: stutzki 1886 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 1 22:47:42 2016
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=45b1ef11-e9d4-4daf-9cb1-f253e996f6b4
InstallationDate: Installed on 2016-04-01 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160401)
MachineType: Alienware Alienware 13 R2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=9bc7e2b8-0f93-4332-b217-19fdb84e9e0d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-16-generic N/A
linux-backports-modules-4.4.0-16-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/22/2016
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.12
dmi.board.name: Alienware 13 R2
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.2.12:bd03/22/2016:svnAlienware:pnAlienware13R2:pvr1.2.12:rvnAlienware:rnAlienware13R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 13 R2
dmi.product.version: 1.2.12
dmi.sys.vendor: Alienware
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug dell touchpad xenial
** Attachment added: "output of the mentioned commands"
https://bugs.launchpad.net/bugs/1565094/+attachment/4619872/+files/debug_info.txt
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https://bugs.launchpad.net/bugs/1565094
Title:
Touchpad does not send events
Status in linux package in Ubuntu:
New
Bug description:
The device "SynPS/2 Synaptics TouchPad" is detected and all
modules/drivers are loaded but is not sending any events.
Attached is the output of
cat /proc/bus/input/devices
sudo evtest /dev/input/event7 (after clicking and trying to move the cursor of course)
xinput
xinput list-props 13
lsmod
The touchpad works with Ubuntu 14.04 (not sure about the kernel
version) and is working fine in some of the built-in recovery-
functions. I tried the obvious fn-key-combo for locking the touchpad,
but it did not make a difference. USB-Mouse is working fine.
uname -a
Linux xxxx 4.4.0-16-generic #32-Ubuntu SMP Thu Mar 24 22:38:01 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-16-generic 4.4.0-16.32 [modified: boot/vmlinuz-4.4.0-16-generic]
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: stutzki 1886 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 1 22:47:42 2016
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=45b1ef11-e9d4-4daf-9cb1-f253e996f6b4
InstallationDate: Installed on 2016-04-01 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160401)
MachineType: Alienware Alienware 13 R2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=9bc7e2b8-0f93-4332-b217-19fdb84e9e0d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-16-generic N/A
linux-backports-modules-4.4.0-16-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/22/2016
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.12
dmi.board.name: Alienware 13 R2
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.2.12:bd03/22/2016:svnAlienware:pnAlienware13R2:pvr1.2.12:rvnAlienware:rnAlienware13R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 13 R2
dmi.product.version: 1.2.12
dmi.sys.vendor: Alienware
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