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Re: [Bug 1593985] Re: USB devices not found at boot

 

In the meantime, I can no longer get any usb keyboard or mouse to be
recognized. It worked fine, then the next day, there seems to be no way to
boot.

As the machine is dual boot with WIN10, I can still use it that way, but I
don't know how to debug this ... I am now trying various combinations of
BIOS options, but last week, that did not help...

Any ideas would be great...

Cheers,
Bob

On Mon, Jun 20, 2016 at 8:20 PM, Grateful Frog <gratefulfrog@xxxxxxxxx>
wrote:

> I am not sure if an update was the cause of the appearance of this issue.
> I was running XUbuntu 15.10, and it occurred. I then decided to update to
> 16.04 with the hope of fixing things, but that did not help.
>
> For sure, this was not a problem a few weeks ag, but I do not know which
> automatic updates were applied...
>
> I will try the upstream kernel and report back.
>
> Cheers,
> Bob
>
>
>
> On Mon, Jun 20, 2016 at 5:38 PM, Joseph Salisbury <
> joseph.salisbury@xxxxxxxxxxxxx> wrote:
>
>> Did this issue start happening after an update/upgrade?  Was there a
>> prior kernel version where you were not having this particular problem?
>>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v4.7 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/
>>
>> ** Changed in: linux (Ubuntu)
>>    Importance: Undecided => High
>>
>> ** Changed in: linux (Ubuntu)
>>        Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1593985
>>
>> Title:
>>   USB devices not found at boot
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions
>>
>
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1593985

Title:
  USB devices not found at boot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have suddenly had critical problems at boot on my asus X99-S
  motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics
  card.

  The USB Keyboard and mouse are not operational once I get to the
  XUBUNTU login screen. They work during the bios setup.

  I am on XUbuntu 16.10.

  I can dual boot to windows 10, ok, it seems.

  I have the latest BIOS 3101.

  I have tried disabling fast boot, no change; enabling xHCI and/or
  EHCI, no change, full and partial USB, all with no change...

  I was able to take a picture of the boot error messages and it is
  attached.

  Please, please help, I am quite desperate...
  Cheers,
  Bob
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  felix      1964 F.... pulseaudio
   /dev/snd/controlC0:  felix      1964 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=724cf364-d70f-4a7d-acca-f1978cbee569
  InstallationDate: Installed on 2015-10-03 (258 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  MachineType: ASUS All Series
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=477fdc2b-84dd-4895-8eaa-d2301ef4bda6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  Tags:  xenial
  Uname: Linux 4.4.0-24-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-06-17 (1 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/04/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3101
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-S
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3101:bd05/04/2016:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-S:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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