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[Bug 1238969] [NEW] whose system frozen

 

Public bug reported:

I had two terminal windows open, each one was executing a rsync command
to copy relatively big amounts of data from a disk to another (they were
transferring separate folders so they could not interfere with each
other), and I had Thunderbird and Google Chrome and few other
applications open.

Suddenly the notebook's fan cooler's speed went down, the two rsyncs stopped progressing, and Thunderbird's window became greyed out and stopped responding.
Then I tried opening a new tab in Google Chrome but it stopped responding too

Then I moved the mouse to the left of the screen and the launcher showed
up, but then the whole system stopped responding to mouse clicks. The
launcher didn't hide when I moved the mouse away and at this point the
whole system was frozen.

It did respond to keyboard and I could hit Ctrl+Alt+F1 to open a virtual terminal.
After entering the user name, the terminal got stuck too and it never prompted me for a password.

The only thing I could do was to force power off.

It looks like the freezing had to do with disk I/O.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-31-generic 3.8.0-31.46
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8.4
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  teo        2735 F.... pulseaudio
Date: Fri Oct 11 23:02:42 2013
HibernationDevice: RESUME=UUID=b1b3e5fe-38e2-44c9-9e48-4564cd9f4d66
InstallationDate: Installed on 2010-06-23 (1206 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: ASUSTeK Computer Inc. M51Sn
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=173acbf5-26a0-49e3-8d2b-f1c142582cbf ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-31-generic N/A
 linux-backports-modules-3.8.0-31-generic  N/A
 linux-firmware                            1.106
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2013-08-10 (62 days ago)
dmi.bios.date: 12/24/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M51Sn
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr303:bd12/24/2007:svnASUSTeKComputerInc.:pnM51Sn:pvr1.0:rvnASUSTeKComputerInc.:rnM51Sn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: M51Sn
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 raring third-party-packages

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https://bugs.launchpad.net/bugs/1238969

Title:
  whose system frozen

Status in “linux” package in Ubuntu:
  New

Bug description:
  I had two terminal windows open, each one was executing a rsync
  command to copy relatively big amounts of data from a disk to another
  (they were transferring separate folders so they could not interfere
  with each other), and I had Thunderbird and Google Chrome and few
  other applications open.

  Suddenly the notebook's fan cooler's speed went down, the two rsyncs stopped progressing, and Thunderbird's window became greyed out and stopped responding.
  Then I tried opening a new tab in Google Chrome but it stopped responding too

  Then I moved the mouse to the left of the screen and the launcher
  showed up, but then the whole system stopped responding to mouse
  clicks. The launcher didn't hide when I moved the mouse away and at
  this point the whole system was frozen.

  It did respond to keyboard and I could hit Ctrl+Alt+F1 to open a virtual terminal.
  After entering the user name, the terminal got stuck too and it never prompted me for a password.

  The only thing I could do was to force power off.

  It looks like the freezing had to do with disk I/O.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-31-generic 3.8.0-31.46
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  teo        2735 F.... pulseaudio
  Date: Fri Oct 11 23:02:42 2013
  HibernationDevice: RESUME=UUID=b1b3e5fe-38e2-44c9-9e48-4564cd9f4d66
  InstallationDate: Installed on 2010-06-23 (1206 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: ASUSTeK Computer Inc. M51Sn
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=173acbf5-26a0-49e3-8d2b-f1c142582cbf ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-31-generic N/A
   linux-backports-modules-3.8.0-31-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-08-10 (62 days ago)
  dmi.bios.date: 12/24/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: M51Sn
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr303:bd12/24/2007:svnASUSTeKComputerInc.:pnM51Sn:pvr1.0:rvnASUSTeKComputerInc.:rnM51Sn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: M51Sn
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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