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[Bug 1244494] [NEW] Regression: plugging or unplugging a Galaxy Nexus phone causes other USB devices to reset

 

Public bug reported:

I have a USB hub with two devices attached: an ethernet card and a
wireless keyboard/mouse receiver. If I plug in or unplug my Galaxy Nexus
phone, it causes the other two devices to disconnect momentarily. If I
plug in or unplug one of the other devices, everything works fine.

One time, the hub stopped working completely until I rebooted the
computer.

Here's the dmesg output after I connect the phone:

[  340.050653] usb 3-1: USB disconnect, device number 6
[  340.050665] usb 3-1.2: USB disconnect, device number 7
[  340.050812] smsc75xx 3-1.2:1.0 eth0: unregister 'smsc75xx' usb-0000:03:00.0-1.2, smsc75xx USB 2.0 Gigabit Ethernet
[  340.067583] usb 3-1.4: USB disconnect, device number 9
[  340.898849] usb 3-1: new high-speed USB device number 10 using xhci_hcd
[  340.915362] usb 3-1: New USB device found, idVendor=1a40, idProduct=0101
[  340.915372] usb 3-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[  340.915378] usb 3-1: Product: USB 2.0 Hub
[  340.916301] hub 3-1:1.0: USB hub found
[  340.916436] hub 3-1:1.0: 4 ports detected
[  341.187043] usb 3-1.1: new high-speed USB device number 11 using xhci_hcd
[  341.205543] usb 3-1.1: New USB device found, idVendor=04e8, idProduct=6860
[  341.205555] usb 3-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=4
[  341.205561] usb 3-1.1: Product: Galaxy Nexus
[  341.205565] usb 3-1.1: Manufacturer: samsung
[  341.205570] usb 3-1.1: SerialNumber: 0146B5581701300A
[  341.278951] usb 3-1.2: new high-speed USB device number 12 using xhci_hcd
[  341.295441] usb 3-1.2: New USB device found, idVendor=0424, idProduct=7500
[  341.295452] usb 3-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  341.295458] usb 3-1.2: Product: USB Gigabit LAN
[  341.295462] usb 3-1.2: Manufacturer: WS
[  341.295466] usb 3-1.2: SerialNumber: 0000000059
[  341.299172] smsc75xx v1.0.0
[  341.349370] smsc75xx 3-1.2:1.0 eth0: register 'smsc75xx' at usb-0000:03:00.0-1.2, smsc75xx USB 2.0 Gigabit Ethernet, 00:0e:c6:89:aa:b9
[  341.418957] usb 3-1.4: new full-speed USB device number 13 using xhci_hcd
[  341.440846] usb 3-1.4: New USB device found, idVendor=046d, idProduct=c52b
[  341.440856] usb 3-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  341.440861] usb 3-1.4: Product: USB Receiver
[  341.440866] usb 3-1.4: Manufacturer: Logitech
[  341.457591] logitech-djreceiver 0003:046D:C52B.0012: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:03:00.0-1.4/input2
[  341.465106] input: Logitech Unifying Device. Wireless PID:101b as /devices/pci0000:00/0000:00:1c.3/0000:03:00.0/usb3/3-1/3-1.4/3-1.4:1.2/0003:046D:C52B.0012/input/input18
[  341.465282] logitech-djdevice 0003:046D:C52B.0013: input,hidraw1: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:101b] on usb-0000:03:00.0-1.4:1
[  341.465741] input: Logitech Unifying Device. Wireless PID:200a as /devices/pci0000:00/0000:00:1c.3/0000:03:00.0/usb3/3-1/3-1.4/3-1.4:1.2/0003:046D:C52B.0012/input/input19
[  341.465842] logitech-djdevice 0003:046D:C52B.0014: input,hidraw2: USB HID v1.11 Keyboard [Logitech Unifying Device. Wireless PID:200a] on usb-0000:03:00.0-1.4:3
[  341.563632] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[  341.564098] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready

The bug also exists in the 3.12-rc6 kernel.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  dima       1748 F.... pulseaudio
Date: Thu Oct 24 19:08:41 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=4e604b81-620a-41a0-bf0d-3e9678f1f5fc
InstallationDate: Installed on 2013-04-05 (203 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: Dell Inc. Dell System XPS L321X
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=bac9562b-214b-4ea6-b574-43052611d85c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic  N/A
 linux-firmware                            1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-24 (0 days ago)
dmi.bios.date: 04/09/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 085X6F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L321X
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kernel-bug-exists-upstream saucy

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https://bugs.launchpad.net/bugs/1244494

Title:
  Regression: plugging or unplugging a Galaxy Nexus phone causes other
  USB devices to reset

Status in “linux” package in Ubuntu:
  New

Bug description:
  I have a USB hub with two devices attached: an ethernet card and a
  wireless keyboard/mouse receiver. If I plug in or unplug my Galaxy
  Nexus phone, it causes the other two devices to disconnect
  momentarily. If I plug in or unplug one of the other devices,
  everything works fine.

  One time, the hub stopped working completely until I rebooted the
  computer.

  Here's the dmesg output after I connect the phone:

  [  340.050653] usb 3-1: USB disconnect, device number 6
  [  340.050665] usb 3-1.2: USB disconnect, device number 7
  [  340.050812] smsc75xx 3-1.2:1.0 eth0: unregister 'smsc75xx' usb-0000:03:00.0-1.2, smsc75xx USB 2.0 Gigabit Ethernet
  [  340.067583] usb 3-1.4: USB disconnect, device number 9
  [  340.898849] usb 3-1: new high-speed USB device number 10 using xhci_hcd
  [  340.915362] usb 3-1: New USB device found, idVendor=1a40, idProduct=0101
  [  340.915372] usb 3-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
  [  340.915378] usb 3-1: Product: USB 2.0 Hub
  [  340.916301] hub 3-1:1.0: USB hub found
  [  340.916436] hub 3-1:1.0: 4 ports detected
  [  341.187043] usb 3-1.1: new high-speed USB device number 11 using xhci_hcd
  [  341.205543] usb 3-1.1: New USB device found, idVendor=04e8, idProduct=6860
  [  341.205555] usb 3-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=4
  [  341.205561] usb 3-1.1: Product: Galaxy Nexus
  [  341.205565] usb 3-1.1: Manufacturer: samsung
  [  341.205570] usb 3-1.1: SerialNumber: 0146B5581701300A
  [  341.278951] usb 3-1.2: new high-speed USB device number 12 using xhci_hcd
  [  341.295441] usb 3-1.2: New USB device found, idVendor=0424, idProduct=7500
  [  341.295452] usb 3-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [  341.295458] usb 3-1.2: Product: USB Gigabit LAN
  [  341.295462] usb 3-1.2: Manufacturer: WS
  [  341.295466] usb 3-1.2: SerialNumber: 0000000059
  [  341.299172] smsc75xx v1.0.0
  [  341.349370] smsc75xx 3-1.2:1.0 eth0: register 'smsc75xx' at usb-0000:03:00.0-1.2, smsc75xx USB 2.0 Gigabit Ethernet, 00:0e:c6:89:aa:b9
  [  341.418957] usb 3-1.4: new full-speed USB device number 13 using xhci_hcd
  [  341.440846] usb 3-1.4: New USB device found, idVendor=046d, idProduct=c52b
  [  341.440856] usb 3-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  [  341.440861] usb 3-1.4: Product: USB Receiver
  [  341.440866] usb 3-1.4: Manufacturer: Logitech
  [  341.457591] logitech-djreceiver 0003:046D:C52B.0012: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:03:00.0-1.4/input2
  [  341.465106] input: Logitech Unifying Device. Wireless PID:101b as /devices/pci0000:00/0000:00:1c.3/0000:03:00.0/usb3/3-1/3-1.4/3-1.4:1.2/0003:046D:C52B.0012/input/input18
  [  341.465282] logitech-djdevice 0003:046D:C52B.0013: input,hidraw1: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:101b] on usb-0000:03:00.0-1.4:1
  [  341.465741] input: Logitech Unifying Device. Wireless PID:200a as /devices/pci0000:00/0000:00:1c.3/0000:03:00.0/usb3/3-1/3-1.4/3-1.4:1.2/0003:046D:C52B.0012/input/input19
  [  341.465842] logitech-djdevice 0003:046D:C52B.0014: input,hidraw2: USB HID v1.11 Keyboard [Logitech Unifying Device. Wireless PID:200a] on usb-0000:03:00.0-1.4:3
  [  341.563632] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
  [  341.564098] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready

  The bug also exists in the 3.12-rc6 kernel.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dima       1748 F.... pulseaudio
  Date: Thu Oct 24 19:08:41 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=4e604b81-620a-41a0-bf0d-3e9678f1f5fc
  InstallationDate: Installed on 2013-04-05 (203 days ago)
  InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  MachineType: Dell Inc. Dell System XPS L321X
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=bac9562b-214b-4ea6-b574-43052611d85c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.116
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-24 (0 days ago)
  dmi.bios.date: 04/09/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 085X6F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L321X
  dmi.sys.vendor: Dell Inc.

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Follow ups

References