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[Bug 1228234] Re: Intel C602 SAS crashes on resume

 

Alexander Graf, as per
http://www.asus.com/Motherboards/Z9PED8_WS/#support an update is
available for your BIOS (5103). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-5103

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1228234

Title:
  Intel C602 SAS crashes on resume

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is about the device
  05:00.0 Serial Attached SCSI controller: Intel Corporation C602 chipset 4-Port SATA Storage Control Unit (rev 06).

  Steps to reproduce are:
   * Connect a SATA device (tested with hdd and dvd drive) to PHY 1 port.
   * Apply power and start ubuntu.
   * The device can be mounted and used without any problems.
   * Suspend the system (using unity menu)
   * The system enters suspend as expected (hdds spinning down, all fans are turned of as usual, power led blinking)
   * Resume the system using acpi power button.
   * The system resumes (devices spinning up ...)
   *(a) In the case of a connected DVD drive the desktop becomes visible. Everything works at first, but when any program accesses the device (e.g. open VLC player, or the "Disk Utility" program -- even without DVD in the drive) the system freezes instantly.
   *(b) In the case of a hdd the monitor stays off after resume. 
   * In both cases I can't change to terminals using Ctrl+Alt+F1 and the system appears to be frozen. Reset.

  For the hdd test case, the device was mentioned in the /etc/fstab with
  default options as a simple data drive (neither boot nor swap
  partitions on it, these are on a sata drive connected to a different
  controller).

  The problem could be reproduced 5 out of 5 times. When no device is
  connected to the SAS controller the suspend/resume works without any
  issues. The setup was not tested with other ubuntu versions or other
  distributions, but I can try it when necessary. Caps lock of my PS2
  keyboard is NOT blinking when the system is frozen.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.5.0-40-generic 3.5.0-40.62~precise1
  ProcVersionSignature: Ubuntu 3.5.0-40.62~precise1-generic 3.5.7.20
  Uname: Linux 3.5.0-40-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alibaba    2606 F.... pulseaudio
   /dev/snd/controlC0:  alibaba    2606 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf0100000 irq 99'
     Mixer name	: 'Realtek ALC898'
     Components	: 'HDA:10ec0899,104384d8,00100003'
     Controls      : 49
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xf0040000 irq 100'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Fri Sep 20 17:06:39 2013
  HibernationDevice: RESUME=UUID=5daca334-48cd-4c3d-9adf-4fffa536a0ac
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: ASUSTeK COMPUTER INC. Z9PE-D8 WS
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-40-generic root=UUID=3ed3811a-c9a6-4b35-ae06-2a87503b72df ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-40-generic N/A
   linux-backports-modules-3.5.0-40-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z9PE-D8 WS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3206:bd10/30/2012:svnASUSTeKCOMPUTERINC.:pnZ9PE-D8WS:pvr1.0x:rvnASUSTeKCOMPUTERINC.:rnZ9PE-D8WS:rvr1.0x:cvnToBeFilledByO.E.M.:ct17:cvrToBeFilledByO.E.M.:
  dmi.product.name: Z9PE-D8 WS
  dmi.product.version: 1.0x
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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