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[Bug 1228234] [NEW] Intel C602 SAS crashes on resume

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Public bug reported:

This is about the device
05:00.0 Serial Attached SCSI controller: Intel Corporation C602 chipset 4-Port SATA Storage Control Unit (rev 06).

Steps to reproduce are:
 * Connect a SATA device (tested with hdd and dvd drive) to PHY 1 port.
 * Apply power and start ubuntu.
 * The device can be mounted and used without any problems.
 * Suspend the system (using unity menu)
 * The system enters suspend as expected (hdds spinning down, all fans are turned of as usual, power led blinking)
 * Resume the system using acpi power button.
 * The system resumes (devices spinning up ...)
 *(a) In the case of a connected DVD drive the desktop becomes visible. Everything works at first, but when any program accesses the device (e.g. open VLC player, or the "Disk Utility" program -- even without DVD in the drive) the system freezes instantly.
 *(b) In the case of a hdd the monitor stays off after resume. 
 * In both cases I can't change to terminals using Ctrl+Alt+F1 and the system appears to be frozen. Reset.

For the hdd test case, the device was mentioned in the /etc/fstab with
default options as a simple data drive (neither boot nor swap partitions
on it, these are on a sata drive connected to a different controller).

The problem could be reproduced 5 out of 5 times. When no device is
connected to the SAS controller the suspend/resume works without any
issues. The setup was not tested with other ubuntu versions or other
distributions, but I can try it when necessary. Caps lock of my PS2
keyboard is NOT blinking when the system is frozen.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-40-generic 3.5.0-40.62~precise1
ProcVersionSignature: Ubuntu 3.5.0-40.62~precise1-generic 3.5.7.20
Uname: Linux 3.5.0-40-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  alibaba    2606 F.... pulseaudio
 /dev/snd/controlC0:  alibaba    2606 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf0100000 irq 99'
   Mixer name	: 'Realtek ALC898'
   Components	: 'HDA:10ec0899,104384d8,00100003'
   Controls      : 49
   Simple ctrls  : 23
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xf0040000 irq 100'
   Mixer name	: 'ATI R6xx HDMI'
   Components	: 'HDA:1002aa01,00aa0100,00100200'
   Controls      : 6
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Fri Sep 20 17:06:39 2013
HibernationDevice: RESUME=UUID=5daca334-48cd-4c3d-9adf-4fffa536a0ac
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth0      no wireless extensions.
 
 eth1      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: ASUSTeK COMPUTER INC. Z9PE-D8 WS
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-40-generic root=UUID=3ed3811a-c9a6-4b35-ae06-2a87503b72df ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-40-generic N/A
 linux-backports-modules-3.5.0-40-generic  N/A
 linux-firmware                            1.79.6
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3206
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z9PE-D8 WS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3206:bd10/30/2012:svnASUSTeKCOMPUTERINC.:pnZ9PE-D8WS:pvr1.0x:rvnASUSTeKCOMPUTERINC.:rnZ9PE-D8WS:rvr1.0x:cvnToBeFilledByO.E.M.:ct17:cvrToBeFilledByO.E.M.:
dmi.product.name: Z9PE-D8 WS
dmi.product.version: 1.0x
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise qa-kernel-lts-testing running-unity

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1228234

Title:
  Intel C602 SAS crashes on resume

Status in “linux” package in Ubuntu:
  New

Bug description:
  This is about the device
  05:00.0 Serial Attached SCSI controller: Intel Corporation C602 chipset 4-Port SATA Storage Control Unit (rev 06).

  Steps to reproduce are:
   * Connect a SATA device (tested with hdd and dvd drive) to PHY 1 port.
   * Apply power and start ubuntu.
   * The device can be mounted and used without any problems.
   * Suspend the system (using unity menu)
   * The system enters suspend as expected (hdds spinning down, all fans are turned of as usual, power led blinking)
   * Resume the system using acpi power button.
   * The system resumes (devices spinning up ...)
   *(a) In the case of a connected DVD drive the desktop becomes visible. Everything works at first, but when any program accesses the device (e.g. open VLC player, or the "Disk Utility" program -- even without DVD in the drive) the system freezes instantly.
   *(b) In the case of a hdd the monitor stays off after resume. 
   * In both cases I can't change to terminals using Ctrl+Alt+F1 and the system appears to be frozen. Reset.

  For the hdd test case, the device was mentioned in the /etc/fstab with
  default options as a simple data drive (neither boot nor swap
  partitions on it, these are on a sata drive connected to a different
  controller).

  The problem could be reproduced 5 out of 5 times. When no device is
  connected to the SAS controller the suspend/resume works without any
  issues. The setup was not tested with other ubuntu versions or other
  distributions, but I can try it when necessary. Caps lock of my PS2
  keyboard is NOT blinking when the system is frozen.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.5.0-40-generic 3.5.0-40.62~precise1
  ProcVersionSignature: Ubuntu 3.5.0-40.62~precise1-generic 3.5.7.20
  Uname: Linux 3.5.0-40-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alibaba    2606 F.... pulseaudio
   /dev/snd/controlC0:  alibaba    2606 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf0100000 irq 99'
     Mixer name	: 'Realtek ALC898'
     Components	: 'HDA:10ec0899,104384d8,00100003'
     Controls      : 49
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xf0040000 irq 100'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Fri Sep 20 17:06:39 2013
  HibernationDevice: RESUME=UUID=5daca334-48cd-4c3d-9adf-4fffa536a0ac
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: ASUSTeK COMPUTER INC. Z9PE-D8 WS
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-40-generic root=UUID=3ed3811a-c9a6-4b35-ae06-2a87503b72df ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-40-generic N/A
   linux-backports-modules-3.5.0-40-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z9PE-D8 WS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3206:bd10/30/2012:svnASUSTeKCOMPUTERINC.:pnZ9PE-D8WS:pvr1.0x:rvnASUSTeKCOMPUTERINC.:rnZ9PE-D8WS:rvr1.0x:cvnToBeFilledByO.E.M.:ct17:cvrToBeFilledByO.E.M.:
  dmi.product.name: Z9PE-D8 WS
  dmi.product.version: 1.0x
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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