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[Bug 1248730] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1248730

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: saucy

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https://bugs.launchpad.net/bugs/1248730

Title:
  touchpad detected as ImExPS/2 Generic Explorer Mouse

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After installing Ubuntu 13.10 I'm unable to get the OS to register the
  touchpad. I haven't installed Ubuntu on this machine before, so I
  don't know if the problem is only related to this version.

  I have tried installing the psmouse alps 1.3 drivers using this guide http://forums.debian.net/viewtopic.php?f=16&t=95940, but this has not changed the recognition of the touchpad.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lisa       1363 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=a1bc45a3-e4c6-40e2-b02f-44be31bf0859
  InstallationDate: Installed on 2013-11-03 (2 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Intel Corporation D15
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=89aa1f6f-f516-4280-b8f1-eefcea41dc39 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/17/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: B14T0S X64
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: D15
  dmi.board.vendor: Intel Corp.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrB14T0SX64:bd06/17/2013:svnIntelCorporation:pnD15:pvr0.1:rvnIntelCorp.:rnD15:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
  dmi.product.name: D15
  dmi.product.version: 0.1
  dmi.sys.vendor: Intel Corporation

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References