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[Bug 1248730] Re: touchpad detected as ImExPS/2 Generic Explorer Mouse

 

** Description changed:

- After installing Ubuntu 13.10 I'n unable to get the OS to register the
+ After installing Ubuntu 13.10 I'm unable to get the OS to register the
  touchpad.
  
- I have tried installing the psmouse alps 1.3 drivers, but this has not
- changed the recognition.
+ I have tried installing the psmouse alps 1.3 drivers using this guide
+ http://forums.debian.net/viewtopic.php?f=16&t=95940, but this has not
+ changed the recognition of the touchpad.

** Description changed:

  After installing Ubuntu 13.10 I'm unable to get the OS to register the
- touchpad.
+ touchpad. I haven't installed Ubuntu on this machine before, so I don't
+ know if the problem is only related to this version.
  
  I have tried installing the psmouse alps 1.3 drivers using this guide
  http://forums.debian.net/viewtopic.php?f=16&t=95940, but this has not
  changed the recognition of the touchpad.

** Attachment added: "Devices output"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248730/+attachment/3901922/+files/devices

** Tags added: apport-collected

** Description changed:

  After installing Ubuntu 13.10 I'm unable to get the OS to register the
  touchpad. I haven't installed Ubuntu on this machine before, so I don't
  know if the problem is only related to this version.
  
- I have tried installing the psmouse alps 1.3 drivers using this guide
- http://forums.debian.net/viewtopic.php?f=16&t=95940, but this has not
- changed the recognition of the touchpad.
+ I have tried installing the psmouse alps 1.3 drivers using this guide http://forums.debian.net/viewtopic.php?f=16&t=95940, but this has not changed the recognition of the touchpad.
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lisa       1363 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=a1bc45a3-e4c6-40e2-b02f-44be31bf0859
+ InstallationDate: Installed on 2013-11-03 (2 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: Intel Corporation D15
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=89aa1f6f-f516-4280-b8f1-eefcea41dc39 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/17/2013
+ dmi.bios.vendor: Phoenix Technologies Ltd.
+ dmi.bios.version: B14T0S X64
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: D15
+ dmi.board.vendor: Intel Corp.
+ dmi.board.version: FAB1
+ dmi.chassis.asset.tag: Asset Tag
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Intel Corporation
+ dmi.chassis.version: 0.1
+ dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrB14T0SX64:bd06/17/2013:svnIntelCorporation:pnD15:pvr0.1:rvnIntelCorp.:rnD15:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
+ dmi.product.name: D15
+ dmi.product.version: 0.1
+ dmi.sys.vendor: Intel Corporation

-- 
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https://bugs.launchpad.net/bugs/1248730

Title:
  touchpad detected as ImExPS/2 Generic Explorer Mouse

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After installing Ubuntu 13.10 I'm unable to get the OS to register the
  touchpad. I haven't installed Ubuntu on this machine before, so I
  don't know if the problem is only related to this version.

  I have tried installing the psmouse alps 1.3 drivers using this guide http://forums.debian.net/viewtopic.php?f=16&t=95940, but this has not changed the recognition of the touchpad.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lisa       1363 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=a1bc45a3-e4c6-40e2-b02f-44be31bf0859
  InstallationDate: Installed on 2013-11-03 (2 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Intel Corporation D15
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=89aa1f6f-f516-4280-b8f1-eefcea41dc39 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/17/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: B14T0S X64
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: D15
  dmi.board.vendor: Intel Corp.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrB14T0SX64:bd06/17/2013:svnIntelCorporation:pnD15:pvr0.1:rvnIntelCorp.:rnD15:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
  dmi.product.name: D15
  dmi.product.version: 0.1
  dmi.sys.vendor: Intel Corporation

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References