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[Bug 1252158] [NEW] e1000e drive fails after suspend. Manual rmmod/insmod fixes it. Intel 82574L NIC.

 

Public bug reported:

After upgrade to 12.04 LTS, resume after suspend results in no networking.
Unchecking "enable networking" and rechecking does nothing.
ifup/ifdown do nothing.

Networking can be restored with:
# sudo rmmod e1000e
# sudo insmod /lib/modules/3.2.0-56-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko

Often pulling the network cable, and replugging, triggers the same
issue.

---
This is a server motherboard with dual Intel Corporation 82574L Gigabit Network Connection NICs.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-56-generic 3.2.0-56.86
ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
Uname: Linux 3.2.0-56-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  bnesbitt   4529 F.... pulseaudio
 /dev/snd/controlC0:  bnesbitt   4529 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbad8000 irq 57'
   Mixer name	: 'Realtek ALC888'
   Components	: 'HDA:10ec0888,15d9f380,00100202'
   Controls      : 43
   Simple ctrls  : 20
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf9f7c000 irq 17'
   Mixer name	: 'Nvidia GPU 14 HDMI/DP'
   Components	: 'HDA:10de0014,10de0101,00100100'
   Controls      : 24
   Simple ctrls  : 4
Date: Sun Nov 17 22:33:06 2013
HibernationDevice: RESUME=UUID=86acb365-d5a4-4249-a28c-5ab4b694181b
MachineType: Supermicro X8SAX
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-56-generic root=UUID=8a67d411-9750-46e4-8a53-b2059e5a4eeb ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-56-generic N/A
 linux-backports-modules-3.2.0-56-generic  N/A
 linux-firmware                            1.79.7
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2013-11-11 (6 days ago)
dmi.bios.date: 09/17/10
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: X8SAX
dmi.board.vendor: Supermicro
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 1234567890
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.0:bd09/17/10:svnSupermicro:pnX8SAX:pvr1234567890:rvnSupermicro:rnX8SAX:rvr2.0:cvnSupermicro:ct3:cvr1234567890:
dmi.product.name: X8SAX
dmi.product.version: 1234567890
dmi.sys.vendor: Supermicro

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug precise running-unity

-- 
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https://bugs.launchpad.net/bugs/1252158

Title:
  e1000e drive fails after suspend.  Manual rmmod/insmod fixes it.
  Intel 82574L NIC.

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After upgrade to 12.04 LTS, resume after suspend results in no networking.
  Unchecking "enable networking" and rechecking does nothing.
  ifup/ifdown do nothing.

  Networking can be restored with:
  # sudo rmmod e1000e
  # sudo insmod /lib/modules/3.2.0-56-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko

  Often pulling the network cable, and replugging, triggers the same
  issue.

  ---
  This is a server motherboard with dual Intel Corporation 82574L Gigabit Network Connection NICs.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-56-generic 3.2.0-56.86
  ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
  Uname: Linux 3.2.0-56-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bnesbitt   4529 F.... pulseaudio
   /dev/snd/controlC0:  bnesbitt   4529 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfbad8000 irq 57'
     Mixer name	: 'Realtek ALC888'
     Components	: 'HDA:10ec0888,15d9f380,00100202'
     Controls      : 43
     Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xf9f7c000 irq 17'
     Mixer name	: 'Nvidia GPU 14 HDMI/DP'
     Components	: 'HDA:10de0014,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  Date: Sun Nov 17 22:33:06 2013
  HibernationDevice: RESUME=UUID=86acb365-d5a4-4249-a28c-5ab4b694181b
  MachineType: Supermicro X8SAX
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-56-generic root=UUID=8a67d411-9750-46e4-8a53-b2059e5a4eeb ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-56-generic N/A
   linux-backports-modules-3.2.0-56-generic  N/A
   linux-firmware                            1.79.7
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2013-11-11 (6 days ago)
  dmi.bios.date: 09/17/10
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2.0
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: X8SAX
  dmi.board.vendor: Supermicro
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 1234567890
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.0:bd09/17/10:svnSupermicro:pnX8SAX:pvr1234567890:rvnSupermicro:rnX8SAX:rvr2.0:cvnSupermicro:ct3:cvr1234567890:
  dmi.product.name: X8SAX
  dmi.product.version: 1234567890
  dmi.sys.vendor: Supermicro

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