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Message #35444
[Bug 1263015] [NEW] ASUS Zenbook UX302LG - black screen on boot
Public bug reported:
Install via LiveUSB created with unetbootin off the saucy amd64 iso was
able to be completed with "nomodeset".
First boot into installed system resulted in lightdm "cowbell" being
played but a backlight on / blank screen on the display.
using nomodeset on installed system results in framebuffer/console being
usable - but no X able to start (cannot find screen).
tried some alternative kernel options : acpi_backlight=vendor,
video=1920x1080-24@60
but with same results.
Tried using different kernel as per bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1195483
pinned and upgraded to trusty kernel images - slightly different result
in that backlight goes down and breifly have a red screen tear in upper
left of screen for several seconds before reverting to same behaviour as
saucy kernel. (blanked screen, backlit, lightdm cowbell plays).
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.12.0-7-generic 3.12.0-7.15
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
Uname: Linux 3.12.0-7-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lightdm 1473 F.... pulseaudio
/dev/snd/controlC0: lightdm 1473 F.... pulseaudio
CRDA:
country SG:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5735 - 5835 @ 40), (N/A, 20)
Date: Fri Dec 20 21:17:10 2013
HibernationDevice: RESUME=UUID=808c568f-76fa-46d3-9e60-276860ebe1ec
InstallationDate: Installed on 2013-12-20 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 03eb:8a03 Atmel Corp.
Bus 001 Device 003: ID 1bcf:2987 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 8087:07dc Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX302LG
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic.efi.signed root=UUID=c4550a46-5cb3-4033-ac7f-3bc9d38959f8 ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.12.0-7-generic N/A
linux-backports-modules-3.12.0-7-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-12-20 (0 days ago)
dmi.bios.date: 10/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX302LG.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX302LG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX302LG.207:bd10/30/2013:svnASUSTeKCOMPUTERINC.:pnUX302LG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX302LG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX302LG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug saucy
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1263015
Title:
ASUS Zenbook UX302LG - black screen on boot
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Install via LiveUSB created with unetbootin off the saucy amd64 iso
was able to be completed with "nomodeset".
First boot into installed system resulted in lightdm "cowbell" being
played but a backlight on / blank screen on the display.
using nomodeset on installed system results in framebuffer/console
being usable - but no X able to start (cannot find screen).
tried some alternative kernel options : acpi_backlight=vendor,
video=1920x1080-24@60
but with same results.
Tried using different kernel as per bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1195483
pinned and upgraded to trusty kernel images - slightly different
result in that backlight goes down and breifly have a red screen tear
in upper left of screen for several seconds before reverting to same
behaviour as saucy kernel. (blanked screen, backlit, lightdm cowbell
plays).
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.12.0-7-generic 3.12.0-7.15
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
Uname: Linux 3.12.0-7-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lightdm 1473 F.... pulseaudio
/dev/snd/controlC0: lightdm 1473 F.... pulseaudio
CRDA:
country SG:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5735 - 5835 @ 40), (N/A, 20)
Date: Fri Dec 20 21:17:10 2013
HibernationDevice: RESUME=UUID=808c568f-76fa-46d3-9e60-276860ebe1ec
InstallationDate: Installed on 2013-12-20 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 03eb:8a03 Atmel Corp.
Bus 001 Device 003: ID 1bcf:2987 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 8087:07dc Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX302LG
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic.efi.signed root=UUID=c4550a46-5cb3-4033-ac7f-3bc9d38959f8 ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.12.0-7-generic N/A
linux-backports-modules-3.12.0-7-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-12-20 (0 days ago)
dmi.bios.date: 10/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX302LG.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX302LG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX302LG.207:bd10/30/2013:svnASUSTeKCOMPUTERINC.:pnUX302LG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX302LG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX302LG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
To manage notifications about this bug go to:
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Follow ups
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Launchpad Bug Tracker, 2014-06-22
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2014-04-22
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2014-04-22
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Graeme, 2014-04-22
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Graeme, 2014-04-22
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Launchpad Bug Tracker, 2014-03-10
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2014-01-08
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Emmanuel, 2014-01-08
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2014-01-08
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Emmanuel, 2014-01-08
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2014-01-02
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: tehownt, 2014-01-02
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2014-01-02
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: tehownt, 2014-01-02
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Re: 8086:0a16 [ASUS Zenbook UX302LG] Black screen on boot
From: Christopher M. Penalver, 2013-12-20
-
[Bug 1263015] Re: ASUS Zenbook UX302LG - black screen on boot
From: Christopher M. Penalver, 2013-12-20
-
[Bug 1263015] Re: ASUS Zenbook UX302LG - black screen on boot
From: Christopher M. Penalver, 2013-12-20
-
[Bug 1263015] Re: ASUS Zenbook UX302LG - black screen on boot
From: Christopher M. Penalver, 2013-12-20
-
[Bug 1263015] ProcEnviron.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Dependencies.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Re: ASUS Zenbook UX302LG - black screen on boot
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] WifiSyslog.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] UdevLog.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] UdevDb.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] RfKill.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] ProcModules.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] ProcInterrupts.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] ProcEnviron.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] ProcCpuinfo.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Lspci.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] IwConfig.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Dependencies.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] CurrentDmesg.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] BootDmesg.txt
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Re: ASUS Zenbook UX302LG - black screen on boot
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] [NEW] ASUS Zenbook UX302LG - black screen on boot
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Re: ASUS Zenbook UX302LG - black screen on boot
From: Joel Wiramu Pauling (aenertia), 2013-12-20
-
[Bug 1263015] Status changed to Confirmed
From: Brad Figg, 2013-12-20
References