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[Bug 1003046] Re: [Lenovo IdeaCentre B320] All my USB devices randomly stop responding

 

John Anderson, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Won't Fix => Incomplete

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https://bugs.launchpad.net/bugs/1003046

Title:
  [Lenovo IdeaCentre B320] All my USB devices randomly stop responding

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is in the dmesg/kern.log right after they all disappear:

  May 21 13:45:23 booth01 kernel: [157901.125687] ehci_hcd 0000:00:1d.0: fatal error
  May 21 13:45:23 booth01 kernel: [157901.129569] ehci_hcd 0000:00:1d.0: HC died; cleaning up
  May 21 13:45:23 booth01 kernel: [157901.132414] ehci_hcd 0000:00:1d.0: force halt; handshake ffffc9000064a024 00004000 00004000 -> -110
  May 21 13:45:23 booth01 kernel: [157901.132417] ehci_hcd 0000:00:1d.0: HC died; cleaning up
  May 21 13:45:23 booth01 kernel: [157901.132429] hub 2-1:1.0: hub_port_status failed (err = -108)
  May 21 13:45:23 booth01 kernel: [157901.132437] usb 2-1: USB disconnect, device number 2
  May 21 13:45:23 booth01 kernel: [157901.132440] usb 2-1.3: USB disconnect, device number 3
  May 21 13:45:23 booth01 kernel: [157901.238681] usb 2-1.4: USB disconnect, device number 4

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic 3.2.0-24.38
  ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
  Uname: Linux 3.2.0-24-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 2: PCH [HDA Intel PCH], device 0: ALC272 Analog [ALC272 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  sontek     1979 F.... pulseaudio
   /dev/snd/controlC0:  sontek     1979 F.... pulseaudio
   /dev/snd/controlC1:  sontek     1979 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'U0x46d0x821'/'USB Device 0x46d:0x821 at usb-0000:00:1d.0-1.6, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0821'
     Controls      : 2
     Simple ctrls  : 1
  Card0.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 52
     Mono: Capture 40 [77%] [-31.00dB] [on]
  Card1.Amixer.info:
   Card hw:1 'Camera'/'Vimicro Co.,ltd Lenovo USB2.0 UVC Camera at usb-0000:00:1a.0-1.4, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB0ac8:c412'
     Controls      : 3
     Simple ctrls  : 2
  Card2.Amixer.info:
   Card hw:2 'PCH'/'HDA Intel PCH at 0xfe620000 irq 44'
     Mixer name	: 'Realtek ALC272'
     Components	: 'HDA:10ec0272,17aa3623,00100001'
     Controls      : 17
     Simple ctrls  : 9
  Date: Tue May 22 13:08:13 2012
  HibernationDevice: RESUME=UUID=e796afc5-f6e6-487c-8216-8b600cecbce2
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: LENOVO IdeaCentre B320
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=8b7d5bc6-1983-420e-ad59-79633c14e7e8 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/sontek not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  StagingDrivers: rts_pstor mei
  UpgradeStatus: Upgraded to precise on 2012-04-28 (23 days ago)
  dmi.bios.date: 06/08/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: DXKT22AUS
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: To be filled by O.E.M.
  dmi.board.vendor: LENOVO
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnLENOVO:bvrDXKT22AUS:bd06/08/2011:svnLENOVO:pnIdeaCentreB320:pvrLenovo:rvnLENOVO:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: IdeaCentre B320
  dmi.product.version: Lenovo
  dmi.sys.vendor: LENOVO

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