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Message #36355
[Bug 954704] Re: USB device disconnect leads to all devices on hub disconnecting
Steve Conklin, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** This bug is no longer a duplicate of bug 795626
[Asus A8V-E DELUXE] ehci_hcd fatal error - USB devices randomly crash
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/954704
Title:
USB device disconnect leads to all devices on hub disconnecting
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Steps to reproduce:
1. Connect a pl2303 USB to serial adapter to the system
2. Connect a device that generates some serial data periodically
3. Open minicom and view data from device
4. Close minicom but leave device connected to the serial adapter
(some time passes)
5. At some point, when the device sends data, the serial USB device disconnects, and takes down all devices on the internal hub.
Here's what's in dmesg:
[42835.631467] usb 1-1.6: USB disconnect, device number 8
[42835.631634] pl2303 ttyUSB0: pl2303 converter now disconnected from ttyUSB0
[42835.631646] pl2303 1-1.6:1.0: device disconnected
[42835.866365] usb 1-1.6: new full speed USB device number 9 using ehci_hcd
[42835.958021] ehci_hcd 0000:00:1a.0: fatal error
[42835.961893] ehci_hcd 0000:00:1a.0: HC died; cleaning up
[42835.964703] ehci_hcd 0000:00:1a.0: force halt; handshake f8426024 00004000 00004000 -> -110
[42835.964706] ehci_hcd 0000:00:1a.0: HC died; cleaning up
[42835.973864] usb 1-1.6: device descriptor read/all, error -108
[42835.973870] hub 1-1:1.0: cannot disable port 6 (err = -19)
[42835.973879] hub 1-1:1.0: cannot reset port 6 (err = -19)
[42835.973882] hub 1-1:1.0: cannot disable port 6 (err = -19)
[42835.973887] hub 1-1:1.0: cannot reset port 6 (err = -19)
[42835.973889] hub 1-1:1.0: cannot disable port 6 (err = -19)
[42835.973894] hub 1-1:1.0: cannot reset port 6 (err = -19)
[42835.973897] hub 1-1:1.0: cannot disable port 6 (err = -19)
[42835.973900] hub 1-1:1.0: unable to enumerate USB device on port 6
[42835.973902] hub 1-1:1.0: cannot disable port 6 (err = -19)
[42835.973907] usb 1-1.1: USB disconnect, device number 3
[42835.974005] ftdi_sio ttyUSB1: FTDI USB Serial Device converter now disconnected from ttyUSB1
[42835.974012] ftdi_sio 1-1.1:1.0: device disconnected
[42835.974059] usb 1-1.2: USB disconnect, device number 4
[42836.065807] usb 1-1.3: USB disconnect, device number 5
[42836.161569] usb 1-1.4: USB disconnect, device number 6
[42836.225349] usb 1-1.5: USB disconnect, device number 7
[42836.392778] usb 1-1: USB disconnect, device number 2
== end of what's in dmesg ==
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-16-generic-pae 3.0.0-16.29
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic-pae 3.0.20
Uname: Linux 3.0.0-16-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC3: sconklin 2170 F.... pulseaudio
/dev/snd/controlC2: sconklin 2170 F.... pulseaudio
/dev/snd/controlC0: sconklin 2170 F.... pulseaudio
/dev/snd/controlC1: sconklin 2170 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc1360000 irq 43'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0885,80860021,00100103 HDA:80862805,80860101,00100000'
Controls : 50
Simple ctrls : 25
Card1.Amixer.info:
Card hw:1 'Headset'/'Plantronics Plantronics Headset at usb-0000:00:1a.0-1.2, full speed'
Mixer name : 'USB Mixer'
Components : 'USB047f:0ca1'
Controls : 8
Simple ctrls : 6
Card2.Amixer.info:
Card hw:2 'CinemaTM'/'Microsoft Microsoft® LifeCam Cinema(TM) at usb-0000:00:1a.0-1.3, high speed'
Mixer name : 'USB Mixer'
Components : 'USB045e:075d'
Controls : 2
Simple ctrls : 1
Card2.Amixer.values:
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 56
Mono: Capture 0 [0%] [-20.00dB] [on]
Card3.Amixer.info:
Card hw:3 'NVidia'/'HDA NVidia at 0xc1080000 irq 17'
Mixer name : 'Nvidia GPU 14 HDMI/DP'
Components : 'HDA:10de0014,10de0101,00100100'
Controls : 16
Simple ctrls : 4
Date: Tue Mar 13 21:57:52 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Intel Corporation SandyBridge Platform
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-16-generic-pae root=UUID=42c2cb77-b171-4c3d-9fc7-2b1eac9b5f45 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.0.0-16-generic-pae N/A
linux-backports-modules-3.0.0-16-generic-pae N/A
linux-firmware 1.60
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus:
Upgraded to /usr/bin/python: /home/sconklin/libeagle/libcrypto.so.1.0.0: no version information available (required by /usr/bin/python)
/usr/bin/python: /home/sconklin/libeagle/libssl.so.1.0.0: no version information available (required by /usr/bin/python)
oneiric on 2011-12-06 (98 days ago)
dmi.bios.date: 10/06/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: ASNBCPT1.86C.0043.P04.1010061856
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: LosLunas CRB
dmi.board.vendor: Intel Corporation
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrASNBCPT1.86C.0043.P04.1010061856:bd10/06/2010:svnIntelCorporation:pnSandyBridgePlatform:pvrTobefilledbyO.E.M.:rvnIntelCorporation:rnLosLunasCRB:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: SandyBridge Platform
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Intel Corporation
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