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[Bug 1264311] [NEW] BCM43142 bluetooth adapter not finding any bluetooth devices

 

Public bug reported:

On my officially Ubuntu-certified Lenovo B590 laptop the BCM43142
bluetooth adapter is not working. I have two further bluetooth devices
placed closely to the laptop, non-paired and each being able to discover
the other respectively. None of them is able to discover the laptop, nor
does 'hcitool scan' on the laptop find any devices. It does not give any
errors though.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: bluez 4.101-0ubuntu8b1
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Thu Dec 26 15:34:08 2013
InstallationDate: Installed on 2013-12-25 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: LENOVO 37613EG
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-14-generic root=UUID=c379c17a-9869-47a8-b9b3-83be4e302040 ro acpi_backlight=vendor quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: H9ET74WW(1.11)
dmi.board.asset.tag: Not Available
dmi.board.name: 37613EG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrH9ET74WW(1.11):bd06/26/2013:svnLENOVO:pn37613EG:pvrLenovoB590:rvnLENOVO:rn37613EG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 37613EG
dmi.product.version: Lenovo B590
dmi.sys.vendor: LENOVO
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: 1C:3E:84:E8:81:98  ACL MTU: 1021:8  SCO MTU: 64:1
 	UP RUNNING PSCAN ISCAN 
 	RX bytes:1244 acl:0 sco:0 events:81 errors:0
 	TX bytes:2820 acl:0 sco:0 commands:77 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

** Attachment added: "hcidump output"
   https://bugs.launchpad.net/bugs/1264311/+attachment/3936059/+files/hci.log

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https://bugs.launchpad.net/bugs/1264311

Title:
  BCM43142 bluetooth adapter not finding any bluetooth devices

Status in “bluez” package in Ubuntu:
  New

Bug description:
  On my officially Ubuntu-certified Lenovo B590 laptop the BCM43142
  bluetooth adapter is not working. I have two further bluetooth devices
  placed closely to the laptop, non-paired and each being able to
  discover the other respectively. None of them is able to discover the
  laptop, nor does 'hcitool scan' on the laptop find any devices. It
  does not give any errors though.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: bluez 4.101-0ubuntu8b1
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Thu Dec 26 15:34:08 2013
  InstallationDate: Installed on 2013-12-25 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: LENOVO 37613EG
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-14-generic root=UUID=c379c17a-9869-47a8-b9b3-83be4e302040 ro acpi_backlight=vendor quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/26/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: H9ET74WW(1.11)
  dmi.board.asset.tag: Not Available
  dmi.board.name: 37613EG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrH9ET74WW(1.11):bd06/26/2013:svnLENOVO:pn37613EG:pvrLenovoB590:rvnLENOVO:rn37613EG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 37613EG
  dmi.product.version: Lenovo B590
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
   	BD Address: 1C:3E:84:E8:81:98  ACL MTU: 1021:8  SCO MTU: 64:1
   	UP RUNNING PSCAN ISCAN 
   	RX bytes:1244 acl:0 sco:0 events:81 errors:0
   	TX bytes:2820 acl:0 sco:0 commands:77 errors:0

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