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[Bug 1266283] [NEW] [Hewlett-Packard HP Pavilion dm4 Notebook PC] suspend/resume failure

 

Public bug reported:

Computer crashed.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  qjustin    1315 F.... pulseaudio
Date: Sun Jan  5 15:34:43 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=e08288a2-8f37-45f3-9339-62b2682eacaf
InstallationDate: Installed on 2013-09-16 (111 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP Pavilion dm4 Notebook PC
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=0226f3e5-147c-486e-a2d5-81f143ee83b8 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
Title: [Hewlett-Packard HP Pavilion dm4 Notebook PC] suspend/resume failure
UpgradeStatus: Upgraded to saucy on 2013-11-06 (60 days ago)
UserGroups:
 
dmi.bios.date: 12/21/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.27
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 146A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.28
dmi.chassis.asset.tag: CNU04313KR
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.27:bd12/21/2011:svnHewlett-Packard:pnHPPaviliondm4NotebookPC:pvr0587110002242B10000022100:rvnHewlett-Packard:rn146A:rvr58.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm4 Notebook PC
dmi.product.version: 0587110002242B10000022100
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume saucy suspend

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https://bugs.launchpad.net/bugs/1266283

Title:
  [Hewlett-Packard HP Pavilion dm4 Notebook PC] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Computer crashed.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  qjustin    1315 F.... pulseaudio
  Date: Sun Jan  5 15:34:43 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e08288a2-8f37-45f3-9339-62b2682eacaf
  InstallationDate: Installed on 2013-09-16 (111 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP Pavilion dm4 Notebook PC
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=0226f3e5-147c-486e-a2d5-81f143ee83b8 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP Pavilion dm4 Notebook PC] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-11-06 (60 days ago)
  UserGroups:
   
  dmi.bios.date: 12/21/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.27
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 146A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 58.28
  dmi.chassis.asset.tag: CNU04313KR
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.27:bd12/21/2011:svnHewlett-Packard:pnHPPaviliondm4NotebookPC:pvr0587110002242B10000022100:rvnHewlett-Packard:rn146A:rvr58.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dm4 Notebook PC
  dmi.product.version: 0587110002242B10000022100
  dmi.sys.vendor: Hewlett-Packard

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