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[Bug 1287216] [NEW] package linux-image-3.5.0-47-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

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Public bug reported:

I just upgraded my Dell Latitude D600 from Ubuntu 12.04 to Ubuntu 12.10. after the upgrade finished i receved a message that linux-image-generic 3.5.0.47.63 was downloaded but not installed. I tryed to run the update manager to install it, but it came back with an error. I tryed to install it thru the terminal with, sudo apt-get install linux-image-generic 3.5.0.47.63. It also came back with an error.
I then tryed to upgrade to Ubuntu 13.04 to see if the error would fix it self with the upgrade. after running for awhile i receved an error message: Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.11.0-18-generic_3.11.0-18.32_i386.deb
Error in function: 


A fatal error occurred 

Please report this as a bug and include the files 
/var/log/dist-upgrade/main.log and /var/log/dist-upgrade/apt.log in 
your report. The upgrade has aborted. 
Your original sources.list was saved in 
/etc/apt/sources.list.distUpgrade. 

SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)

after running ubuntu-bug linux received a message:  The problem cannot
be reported:

This is not an official Ubuntu package. Please remove any third party
package and try again.

after running the command: cat /proc/version_signature > version.log, there was no output.
after running the command:  sudo lspci -vnvn > lspci-vnvn.log, pcilib: sysfs_read_vpd: read failed: Connection timed out, was the output.

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-47-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-60.91-generic 3.2.55
Uname: Linux 3.2.0-60-generic i686
ApportVersion: 2.6.1-0ubuntu13
AptOrdering:
 linux-image-3.5.0-47-generic: Install
 linux-image-3.5.0-47-generic: Configure
 linux-image-extra-3.5.0-47-generic: Configure
 linux-image-generic: Configure
 linux-generic: Configure
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jimmy      2751 F.... pulseaudio
Date: Sun Mar  2 22:29:47 2014
DpkgTerminalLog:
 Unpacking linux-image-3.5.0-47-generic (from .../linux-image-3.5.0-47-generic_3.5.0-47.71_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-47-generic_3.5.0-47.71_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.5.0-47-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=6091b8f4-c466-490d-b055-da5daadd43c5
InstallationDate: Installed on 2014-02-05 (26 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-60-generic root=UUID=cef726fe-a470-4a33-83f0-8d6e7dc8d14c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-7ubuntu11
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.5.0-47-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2014-03-03 (0 days ago)
dmi.bios.date: 06/29/2005
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A16
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd06/29/2005:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 need-duplicate-check quantal

-- 
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https://bugs.launchpad.net/bugs/1287216

Title:
  package linux-image-3.5.0-47-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  New

Bug description:
  I just upgraded my Dell Latitude D600 from Ubuntu 12.04 to Ubuntu 12.10. after the upgrade finished i receved a message that linux-image-generic 3.5.0.47.63 was downloaded but not installed. I tryed to run the update manager to install it, but it came back with an error. I tryed to install it thru the terminal with, sudo apt-get install linux-image-generic 3.5.0.47.63. It also came back with an error.
  I then tryed to upgrade to Ubuntu 13.04 to see if the error would fix it self with the upgrade. after running for awhile i receved an error message: Errors were encountered while processing:
   /var/cache/apt/archives/linux-image-3.11.0-18-generic_3.11.0-18.32_i386.deb
  Error in function: 

  
  A fatal error occurred 

  Please report this as a bug and include the files 
  /var/log/dist-upgrade/main.log and /var/log/dist-upgrade/apt.log in 
  your report. The upgrade has aborted. 
  Your original sources.list was saved in 
  /etc/apt/sources.list.distUpgrade. 

  SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)

  after running ubuntu-bug linux received a message:  The problem cannot
  be reported:

  This is not an official Ubuntu package. Please remove any third party
  package and try again.

  after running the command: cat /proc/version_signature > version.log, there was no output.
  after running the command:  sudo lspci -vnvn > lspci-vnvn.log, pcilib: sysfs_read_vpd: read failed: Connection timed out, was the output.

  ProblemType: Package
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-47-generic (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-60.91-generic 3.2.55
  Uname: Linux 3.2.0-60-generic i686
  ApportVersion: 2.6.1-0ubuntu13
  AptOrdering:
   linux-image-3.5.0-47-generic: Install
   linux-image-3.5.0-47-generic: Configure
   linux-image-extra-3.5.0-47-generic: Configure
   linux-image-generic: Configure
   linux-generic: Configure
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jimmy      2751 F.... pulseaudio
  Date: Sun Mar  2 22:29:47 2014
  DpkgTerminalLog:
   Unpacking linux-image-3.5.0-47-generic (from .../linux-image-3.5.0-47-generic_3.5.0-47.71_i386.deb) ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-47-generic_3.5.0-47.71_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.5.0-47-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=6091b8f4-c466-490d-b055-da5daadd43c5
  InstallationDate: Installed on 2014-02-05 (26 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D600
  MarkForUpload: True
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-60-generic root=UUID=cef726fe-a470-4a33-83f0-8d6e7dc8d14c ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-7ubuntu11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.5.0-47-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to quantal on 2014-03-03 (0 days ago)
  dmi.bios.date: 06/29/2005
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A16
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd06/29/2005:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D600
  dmi.sys.vendor: Dell Computer Corporation

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