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[Bug 1289756] Re: [System manufacturer System Product Name] suspend/resume failure

 

Hi Joseph

The 'upstream' test did not work - I've updated the bug report.

Cheers

Phil


On 11 March 2014 21:57, Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/
>
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1289756
>
> Title:
>   [System manufacturer System Product Name] suspend/resume failure
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1289756/+subscriptions
>


-- 
Cheers,

Phil

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** Tags added: kernel-bug-exists-upstream

** Description changed:

- PC has a quad core motherboard - suspend / resume still works o.k. when
- an old kernel image [3.13.08 ?] is loaded.
+ Hi,
+ 
+ I've carried out an upstream-kernel-test as requested by Joseph
+ Sailsbury - unfortunately I still get the same result.
+ 
+ I've checked the last working kernel version number and it was 3.8.0-32
+ and not 3.13.08 as I originally mentioned below.
+ 
+ Thanks
+ 
+ Phil
+ 
+ 
+ PC has a quad core motherboard - suspend / resume still works o.k. when an old kernel image [3.13.08 ?] is loaded.
  
  Just repalced SSD SATA drive with a temporary empty USB drive to conduct
  tests - loaded 14.04 [AMD 64 bit] - applied all outstanding updates
  including 3.13.0-16 kernel.
  
  Still fails to suspend / resume correctly - has done on the last few
  kernel releases - no error messages during suspend - the subsequent
  resume does not work [PC does not even get as far as displaying the ASUS
  spash screen - have to power off / on to continue with a normal full
  load.
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-16-generic 3.13.0-16.36
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  zoom       1417 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  zoom       1417 F.... pulseaudio
  Date: Sat Mar  8 11:30:50 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=00954b8d-d462-4cb6-9a0e-babccf541253
  InstallationDate: Installed on 2014-03-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
-  eth0      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
-  TERM=linux
-  PATH=(custom, no user)
+  TERM=linux
+  PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=008987e1-e720-4c15-8f44-f4dadf2d67fe ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-16-generic N/A
-  linux-backports-modules-3.13.0-16-generic  N/A
-  linux-firmware                             1.126
+  linux-restricted-modules-3.13.0-16-generic N/A
+  linux-backports-modules-3.13.0-16-generic  N/A
+  linux-firmware                             1.126
  RfKill:
-  
+ 
  SourcePackage: linux
  Title: [System manufacturer System Product Name] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  dmi.bios.date: 11/30/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0601
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M LX V2
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd11/30/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1289756

Title:
  [System manufacturer System Product Name] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I've carried out an upstream-kernel-test as requested by Joseph
  Sailsbury - unfortunately I still get the same result.

  I've checked the last working kernel version number and it was
  3.8.0-32 and not 3.13.08 as I originally mentioned below.

  Thanks

  Phil

  
  PC has a quad core motherboard - suspend / resume still works o.k. when an old kernel image [3.13.08 ?] is loaded.

  Just repalced SSD SATA drive with a temporary empty USB drive to
  conduct tests - loaded 14.04 [AMD 64 bit] - applied all outstanding
  updates including 3.13.0-16 kernel.

  Still fails to suspend / resume correctly - has done on the last few
  kernel releases - no error messages during suspend - the subsequent
  resume does not work [PC does not even get as far as displaying the
  ASUS spash screen - have to power off / on to continue with a normal
  full load.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-16-generic 3.13.0-16.36
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  zoom       1417 F.... pulseaudio
  Date: Sat Mar  8 11:30:50 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=00954b8d-d462-4cb6-9a0e-babccf541253
  InstallationDate: Installed on 2014-03-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=008987e1-e720-4c15-8f44-f4dadf2d67fe ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-16-generic N/A
   linux-backports-modules-3.13.0-16-generic  N/A
   linux-firmware                             1.126
  RfKill:

  SourcePackage: linux
  Title: [System manufacturer System Product Name] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 11/30/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0601
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M LX V2
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd11/30/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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