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[Bug 1293123] [NEW] [Hewlett-Packard HP G62 Notebook PC] suspend/resume failure

 

Public bug reported:

I closed my notebooks lid and came back, more or less, 3 hours later, when I lifted the lid the fan was blowing quite fast and I only got a black screen with white cursor on it, the cursor did not move, had to switch the notebook off by pressing power button.
After booting again got crash report.
My hardware: http://phillw.net/hardware/4mzGN7By-

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lightdm    1414 F.... pulseaudio
                      letozaf    1954 F.... pulseaudio
CurrentDmesg:
 [   46.320877] audit_printk_skb: 147 callbacks suppressed
 [   46.320881] type=1400 audit(1394979693.051:61): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2549 comm="apparmor_parser"
 [   46.320892] type=1400 audit(1394979693.051:62): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2549 comm="apparmor_parser"
 [   46.321381] type=1400 audit(1394979693.051:63): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2549 comm="apparmor_parser"
Date: Sun Mar 16 15:21:05 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=bd9ecec1-a6ab-4a10-b29b-096f53cfc0dc
InstallationDate: Installed on 2014-02-24 (19 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140224)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP G62 Notebook PC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=13660254-ace2-4102-bac2-19d54ba1b18e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-17-generic N/A
 linux-backports-modules-3.13.0-17-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
Title: [Hewlett-Packard HP G62 Notebook PC] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 04/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1425
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.57
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.37:bd04/07/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr049D100000202710000020000:rvnHewlett-Packard:rn1425:rvr54.57:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 049D100000202710000020000
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1293123

Title:
  [Hewlett-Packard HP G62 Notebook PC] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  I closed my notebooks lid and came back, more or less, 3 hours later, when I lifted the lid the fan was blowing quite fast and I only got a black screen with white cursor on it, the cursor did not move, had to switch the notebook off by pressing power button.
  After booting again got crash report.
  My hardware: http://phillw.net/hardware/4mzGN7By-

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-17-generic 3.13.0-17.37
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  Uname: Linux 3.13.0-17-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1414 F.... pulseaudio
                        letozaf    1954 F.... pulseaudio
  CurrentDmesg:
   [   46.320877] audit_printk_skb: 147 callbacks suppressed
   [   46.320881] type=1400 audit(1394979693.051:61): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2549 comm="apparmor_parser"
   [   46.320892] type=1400 audit(1394979693.051:62): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2549 comm="apparmor_parser"
   [   46.321381] type=1400 audit(1394979693.051:63): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2549 comm="apparmor_parser"
  Date: Sun Mar 16 15:21:05 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=bd9ecec1-a6ab-4a10-b29b-096f53cfc0dc
  InstallationDate: Installed on 2014-02-24 (19 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140224)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP G62 Notebook PC
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=13660254-ace2-4102-bac2-19d54ba1b18e ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-17-generic N/A
   linux-backports-modules-3.13.0-17-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Hewlett-Packard HP G62 Notebook PC] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/07/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.37
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1425
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.57
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.37:bd04/07/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr049D100000202710000020000:rvnHewlett-Packard:rn1425:rvr54.57:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP G62 Notebook PC
  dmi.product.version: 049D100000202710000020000
  dmi.sys.vendor: Hewlett-Packard

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