kernel-packages team mailing list archive

[Thomas <tjyorkshire@xxxxxxxxxxxxx>]

Public bug reported:

'Synaptic SMBus Touchpad' (as detected by Windows 8.1 installation) on
machine 'Medion Akoya P7631' doesn't work after a clean install of
Ubunutu 13.10.

Having looked at the output from /proc/bus/input/devices it seems like
the touchpad device is not being recognised at all.

The touchpad is functional and worked as normal on a version of windows
8.1 running on the same machine.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-19-generic 3.11.0-19.33
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  xeph       2149 F.... pulseaudio
 /dev/snd/controlC0:  xeph       2149 F.... pulseaudio
Date: Thu Apr  3 18:54:55 2014
HibernationDevice: RESUME=UUID=7c459afc-774e-4b97-b1c2-84a8c06df51e
InstallationDate: Installed on 2014-04-02 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Medion Akoya P7631
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-19-generic.efi.signed root=UUID=12c59039-58f0-415e-8844-286fed1de91e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-19-generic N/A
 linux-backports-modules-3.11.0-19-generic  N/A
 linux-firmware                             1.116.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Apr  3 18:54:58 xeph-lappie kernel: [ 1288.922337] hda_codec: invalid CONNECT_LIST verb 5[1]:0
 Apr  3 18:54:58 xeph-lappie kernel: [ 1288.922550] hda_codec: invalid CONNECT_LIST verb 6[1]:0
 Apr  3 18:54:58 xeph-lappie kernel: [ 1288.922759] hda_codec: invalid CONNECT_LIST verb 7[1]:0
dmi.bios.date: 11/21/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C15B.602
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Akoya P7631
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.602:bd11/21/2013:svnMedion:pnAkoyaP7631:pvr1.0:rvnMedion:rnAkoyaP7631:rvr1.0:cvnMedion:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P7631
dmi.product.version: 1.0
dmi.sys.vendor: Medion

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 saucy synaptics touchpad

** Attachment added: "dmesg, devices, and other output"
   https://bugs.launchpad.net/bugs/1302103/+attachment/4063662/+files/output.tar.gz

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https://bugs.launchpad.net/bugs/1302103

Title:
  'Synaptic SMBus Touchpad' on laptop 'Medion Akoya P7631' not detected
  after clean install of Ubunutu 13.10

Status in “linux” package in Ubuntu:
  New

Bug description:
  'Synaptic SMBus Touchpad' (as detected by Windows 8.1 installation) on
  machine 'Medion Akoya P7631' doesn't work after a clean install of
  Ubunutu 13.10.

  Having looked at the output from /proc/bus/input/devices it seems like
  the touchpad device is not being recognised at all.

  The touchpad is functional and worked as normal on a version of
  windows 8.1 running on the same machine.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-19-generic 3.11.0-19.33
  ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
  Uname: Linux 3.11.0-19-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  xeph       2149 F.... pulseaudio
   /dev/snd/controlC0:  xeph       2149 F.... pulseaudio
  Date: Thu Apr  3 18:54:55 2014
  HibernationDevice: RESUME=UUID=7c459afc-774e-4b97-b1c2-84a8c06df51e
  InstallationDate: Installed on 2014-04-02 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Medion Akoya P7631
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-19-generic.efi.signed root=UUID=12c59039-58f0-415e-8844-286fed1de91e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-19-generic N/A
   linux-backports-modules-3.11.0-19-generic  N/A
   linux-firmware                             1.116.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   Apr  3 18:54:58 xeph-lappie kernel: [ 1288.922337] hda_codec: invalid CONNECT_LIST verb 5[1]:0
   Apr  3 18:54:58 xeph-lappie kernel: [ 1288.922550] hda_codec: invalid CONNECT_LIST verb 6[1]:0
   Apr  3 18:54:58 xeph-lappie kernel: [ 1288.922759] hda_codec: invalid CONNECT_LIST verb 7[1]:0
  dmi.bios.date: 11/21/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: C15B.602
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Akoya P7631
  dmi.board.vendor: Medion
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Medion
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.602:bd11/21/2013:svnMedion:pnAkoyaP7631:pvr1.0:rvnMedion:rnAkoyaP7631:rvr1.0:cvnMedion:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: Akoya P7631
  dmi.product.version: 1.0
  dmi.sys.vendor: Medion

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