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[Bug 1311923] [NEW] Wireless Mouse not recognized after reboot

 

Public bug reported:

When I reboot the laptop, the previously-working wireless mouse is not working.
I have to unplug the wireless transmitter from the USB port and plug it in again for it to start working again.

I tried upstream image 3.14 and the same behaviour was present.

I am using a Microsoft Wireless Mobile Mouse 1000. I realise that
Microsoft make no claims that it will work under linux but it was
working fine in previous versions of ubuntu. I've also spotted a few
reports that the Logitech M185 mouse - which does list linux 2.6+ as a
supported operating system - might be also affected.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-generic 3.13.0.24.29
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
Date: Thu Apr 24 11:21:48 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-18 (5 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
ProcEnviron:
 LANGUAGE=en_NZ:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_NZ.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P09ABE
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP350E5C-A02AU
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: BOARD REVISION 00
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 350V5C/351V5C/3540VC/3440VC
dmi.product.version: P09ABE.012.CP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1311923

Title:
  Wireless Mouse not recognized after reboot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  When I reboot the laptop, the previously-working wireless mouse is not working.
  I have to unplug the wireless transmitter from the USB port and plug it in again for it to start working again.

  I tried upstream image 3.14 and the same behaviour was present.

  I am using a Microsoft Wireless Mobile Mouse 1000. I realise that
  Microsoft make no claims that it will work under linux but it was
  working fine in previous versions of ubuntu. I've also spotted a few
  reports that the Logitech M185 mouse - which does list linux 2.6+ as a
  supported operating system - might be also affected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-generic 3.13.0.24.29
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
  Date: Thu Apr 24 11:21:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-18 (5 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
  ProcEnviron:
   LANGUAGE=en_NZ:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P09ABE
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350E5C-A02AU
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/351V5C/3540VC/3440VC
  dmi.product.version: P09ABE.012.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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