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[Bug 1311923] Re: Wireless Mouse not recognized after reboot

 

slumbergod, could you please provide the full computer model as noted on
the sticker?

** Tags added: needs-full-computer-model

** Summary changed:

- Wireless Mouse not recognized after reboot
+ 045e:0745 Wireless Mouse not recognized after reboot

** Description changed:

- When I reboot the laptop, the previously-working wireless mouse is not working.
- I have to unplug the wireless transmitter from the USB port and plug it in again for it to start working again.
+ When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000 stops
+ working.
  
- I tried upstream image 3.14 and the same behaviour was present.
- 
- I am using a Microsoft Wireless Mobile Mouse 1000. I realise that
- Microsoft make no claims that it will work under linux but it was
- working fine in previous versions of ubuntu. I've also spotted a few
- reports that the Logitech M185 mouse - which does list linux 2.6+ as a
- supported operating system - might be also affected.
+ WORKAROUND: Unplug and replug wireless transmitter from the USB port.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-generic 3.13.0.24.29
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
  Date: Thu Apr 24 11:21:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-18 (5 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
  ProcEnviron:
-  LANGUAGE=en_NZ:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_NZ.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_NZ:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_NZ.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P09ABE
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350E5C-A02AU
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/351V5C/3540VC/3440VC
  dmi.product.version: P09ABE.012.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

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https://bugs.launchpad.net/bugs/1311923

Title:
  045e:0745 Wireless Mouse not recognized after reboot

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000
  stops working.

  WORKAROUND: Unplug and replug wireless transmitter from the USB port.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-generic 3.13.0.24.29
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
  Date: Thu Apr 24 11:21:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-18 (5 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
  ProcEnviron:
   LANGUAGE=en_NZ:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P09ABE
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350E5C-A02AU
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/351V5C/3540VC/3440VC
  dmi.product.version: P09ABE.012.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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