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Re: [Bug 1311923] Re: Wireless Mouse not recognized after reboot

 

Hi,

the sticker on the underside shows the same as on the box:
NP350E5C-A02AU



On 27 April 2014 10:25, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> slumbergod, could you please provide the full computer model as noted on
> the sticker?
>
> ** Tags added: needs-full-computer-model
>
> ** Summary changed:
>
> - Wireless Mouse not recognized after reboot
> + 045e:0745 Wireless Mouse not recognized after reboot
>
> ** Description changed:
>
> - When I reboot the laptop, the previously-working wireless mouse is not
> working.
> - I have to unplug the wireless transmitter from the USB port and plug it
> in again for it to start working again.
> + When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000 stops
> + working.
>
> - I tried upstream image 3.14 and the same behaviour was present.
> -
> - I am using a Microsoft Wireless Mobile Mouse 1000. I realise that
> - Microsoft make no claims that it will work under linux but it was
> - working fine in previous versions of ubuntu. I've also spotted a few
> - reports that the Logitech M185 mouse - which does list linux 2.6+ as a
> - supported operating system - might be also affected.
> + WORKAROUND: Unplug and replug wireless transmitter from the USB port.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-generic 3.13.0.24.29
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
>   Date: Thu Apr 24 11:21:48 2014
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2014-04-18 (5 days ago)
>   InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140414)
>   MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
>   ProcEnviron:
> -  LANGUAGE=en_NZ:en
> -  TERM=xterm
> -  PATH=(custom, no user)
> -  LANG=en_NZ.UTF-8
> -  SHELL=/bin/bash
> +  LANGUAGE=en_NZ:en
> +  TERM=xterm
> +  PATH=(custom, no user)
> +  LANG=en_NZ.UTF-8
> +  SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
> root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash
> acpi_backlight=vendor vt.handoff=7
>   PulseList:
> -  Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> -  No PulseAudio daemon running, or not running as session daemon.
> +  Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> +  No PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
> -  linux-restricted-modules-3.13.0-24-generic N/A
> -  linux-backports-modules-3.13.0-24-generic  N/A
> -  linux-firmware                             1.127
> +  linux-restricted-modules-3.13.0-24-generic N/A
> +  linux-backports-modules-3.13.0-24-generic  N/A
> +  linux-firmware                             1.127
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/04/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: P09ABE
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: NP350E5C-A02AU
>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.board.version: BOARD REVISION 00
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.chassis.version: 0.1
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
>   dmi.product.name: 350V5C/351V5C/3540VC/3440VC
>   dmi.product.version: P09ABE.012.CP
>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>
> ** Changed in: linux (Ubuntu)
>    Importance: Medium => Low
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1311923
>
> Title:
>   045e:0745 Wireless Mouse not recognized after reboot
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000
>   stops working.
>
>   WORKAROUND: Unplug and replug wireless transmitter from the USB port.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-generic 3.13.0.24.29
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
>   Date: Thu Apr 24 11:21:48 2014
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2014-04-18 (5 days ago)
>   InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140414)
>   MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
>   ProcEnviron:
>    LANGUAGE=en_NZ:en
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_NZ.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
> root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash
> acpi_backlight=vendor vt.handoff=7
>   PulseList:
>    Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
>    No PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-24-generic N/A
>    linux-backports-modules-3.13.0-24-generic  N/A
>    linux-firmware                             1.127
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/04/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: P09ABE
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: NP350E5C-A02AU
>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.board.version: BOARD REVISION 00
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.chassis.version: 0.1
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
>   dmi.product.name: 350V5C/351V5C/3540VC/3440VC
>   dmi.product.version: P09ABE.012.CP
>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1311923/+subscriptions
>


--


*David Scott*, BSc BA
~~~~~~~~~~~~~~~~~
myBJJ New Zealand Jiu-Jitsu Team <http://www.myBJJ.co.nz>
Oceania Fitness
Solutions<https://sites.google.com/site/oceaniafitnesssolutions/>
<https://sites.google.com/site/silverbackhjj/>Gi Brand
Directory<https://sites.google.com/site/silverbackhjj/>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1311923

Title:
  045e:0745 Wireless Mouse not recognized after reboot

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000
  stops working.

  WORKAROUND: Unplug and replug wireless transmitter from the USB port.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-generic 3.13.0.24.29
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  slumbergod   2098 F.... pulseaudio
  Date: Thu Apr 24 11:21:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-18 (5 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
  ProcEnviron:
   LANGUAGE=en_NZ:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P09ABE
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350E5C-A02AU
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/351V5C/3540VC/3440VC
  dmi.product.version: P09ABE.012.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1311923/+subscriptions


References