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[Bug 1315435] [NEW] Dell Inspiron 1525 - suspend/resume failure

 

Public bug reported:

When laptop is in standby and lid is opened, the screen remains black
and the computer doesn't respond. LEDs and fans are active. The computer
is usable again after a restart.

This bug was not present in previous installed Ubuntu 13.10.

Resuming from standby works in most cases with a standby hook which
kills pulseaudio and unloads the module snd_hda_intel before standby and
reloads snd_hda_intel after resume. See attached file. In some cases the
computer doesn't go to standby when I close the lid with this standby
hook active. When I reopen the lid, the display remains black and the
computer doesn't respond. So this workarround is not reliable.

When I boot Ubuntu 14.04 with Saucy kernel 3.11.0-19-generic or mainline
kernel 3.12.18-031218-generic for trusty, resume from standby works
fine.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  casi       1989 F.... pulseaudio
CurrentDesktop: GNOME
Date: Fri May  2 17:37:01 2014
HibernationDevice: RESUME=UUID=df14110a-3df0-4d46-8336-6de75559b367
InstallationDate: Installed on 2013-08-14 (261 days ago)
InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Dell Inc. Inspiron 1525
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=53e9d8b8-1f6a-4333-80c6-2fdc692c5dd1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-21 (11 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0WP007
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0WP007:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-bug i386 saucy trusty

** Attachment added: "standby hook"
   https://bugs.launchpad.net/bugs/1315435/+attachment/4103472/+files/00_snd_hda_intel

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https://bugs.launchpad.net/bugs/1315435

Title:
  Dell Inspiron 1525 - suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  When laptop is in standby and lid is opened, the screen remains black
  and the computer doesn't respond. LEDs and fans are active. The
  computer is usable again after a restart.

  This bug was not present in previous installed Ubuntu 13.10.

  Resuming from standby works in most cases with a standby hook which
  kills pulseaudio and unloads the module snd_hda_intel before standby
  and reloads snd_hda_intel after resume. See attached file. In some
  cases the computer doesn't go to standby when I close the lid with
  this standby hook active. When I reopen the lid, the display remains
  black and the computer doesn't respond. So this workarround is not
  reliable.

  When I boot Ubuntu 14.04 with Saucy kernel 3.11.0-19-generic or
  mainline kernel 3.12.18-031218-generic for trusty, resume from standby
  works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  casi       1989 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Fri May  2 17:37:01 2014
  HibernationDevice: RESUME=UUID=df14110a-3df0-4d46-8336-6de75559b367
  InstallationDate: Installed on 2013-08-14 (261 days ago)
  InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: Dell Inc. Inspiron 1525
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=53e9d8b8-1f6a-4333-80c6-2fdc692c5dd1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-21 (11 days ago)
  dmi.bios.date: 10/27/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 0WP007
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0WP007:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1525
  dmi.sys.vendor: Dell Inc.

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