kernel-packages team mailing list archive

[bhaskar <1315027@xxxxxxxxxxxxxxxxxx>]

Is the next step for me to try an upstream kernel to see if that makes the
problem go away?

-- Bhaskar


On Sun, May 4, 2014 at 9:38 AM, K.S. Bhaskar <bhaskar@xxxxxxxxxxxx> wrote:

> And after upgrading the BIOS, the problem occurred again, on the third or
> fourth time that I suspended the laptop.
>
>
> On Fri, May 2, 2014 at 1:56 PM, K.S. Bhaskar <bhaskar@xxxxxxxxxxxx> wrote:
>
>> Thanks for the prompt response, Christopher.  Here's the output after
>> upgrading the BIOS:
>>
>> $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>> [sudo] password for XXXXXXXX:
>> A15
>> 09/27/2013
>> $
>>
>> Regards
>>  -- Bhaskar
>>
>>
>>
>> On Fri, May 2, 2014 at 3:21 AM, Christopher M. Penalver <
>> christopher.m.penalver@xxxxxxxxx> wrote:
>>
>>> bhaskar, as per
>>> http://www.dell.com/support/home/us/en/19/product-support/product/precision-m6600/driversan update to your BIOS is available (A15). If you update to this following
>>> https://help.ubuntu.com/community/BiosUpdate does it change anything?
>>>  If it doesn't, could you please both specify what happened, and provide
>>> the output of the following terminal command:
>>> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>>>
>>> Please note your current BIOS is already in the Bug Description, so
>>> posting this on the old BIOS would not be helpful.
>>>
>>> For more on BIOS updates and linux, please see
>>> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
>>> .
>>>
>>> Thank you for your understanding.
>>>
>>> ** Tags added: bios-outdated-a15
>>>
>>> ** Changed in: linux (Ubuntu)
>>>    Importance: Undecided => Low
>>>
>>> ** Changed in: linux (Ubuntu)
>>>        Status: Confirmed => Incomplete
>>>
>>> ** Summary changed:
>>>
>>> - Suspend puts laptop in state requiring hard power down + power up
>>> + [Dell Precision M6600] Suspend puts laptop in state requiring hard
>>> power down + power up
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1315027
>>>
>>> Title:
>>>   [Dell Precision M6600] Suspend puts laptop in state requiring hard
>>>   power down + power up
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1315027/+subscriptions
>>>
>>
>>
>

-- 
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https://bugs.launchpad.net/bugs/1315027

Title:
  [Dell Precision M6600] Suspend puts laptop in state requiring hard
  power down + power up

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  At random (I estimate perhaps 20-25% of the time), when I suspend my
  Kubuntu 14.04 (upgraded from 13.10, not a fresh install) laptop, it
  blanks the screen, and displays a message such as that below on the
  text console.  Then, instead of going to sleep, it remains powered up.
  In this state, nothing works to get back control, not Ctrl-Alt-Del,
  Ctrl-Alt-Backspace, Ctrl-Alt-F2 (or other function key), not ^C.  The
  only way I have found to get control is to hold the power button down,
  which is a power-down and then power-up.

  Message on console is:

  [40066.396632] PM: Syncing filesystems ... done
  [40066.767832] PM: Preparing system for mem sleep
  [40066.768398] i2400m_usb 2-1.5:1.0: firmware i6050-fw-usb-1.5.sbcf: Cached
  [40066.768473] Freezing user space processes ... (elapsed 0.002 seconds) done.
  [40066.772353] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
  [40066.772353] PM: Entering mem sleep
  [40044.772472] Suspending console(s) (use no_console_suspend to debug)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  kbhaskar   3264 F.... pulseaudio
   /dev/snd/controlC0:  kbhaskar   3264 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Thu May  1 10:30:12 2014
  InstallationDate: Installed on 2012-02-12 (809 days ago)
  InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Precision M6600
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=3dff6dbf-9812-40dd-832f-33959e2a0e1a ro quiet splash transparent_hugepage=always hugepages=120
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  StagingDrivers: zram
  UpgradeStatus: Upgraded to trusty on 2014-04-02 (28 days ago)
  dmi.bios.date: 05/13/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 04YY4M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/13/2012:svnDellInc.:pnPrecisionM6600:pvr01:rvnDellInc.:rn04YY4M:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M6600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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