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[Bug 1321938] Re: [Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM but system only using 8gb

 

** Description changed:

  Gigabyte replaced my dead GA-870A-UD3 motherboard with a GA-970A-UD3. However, "free" and cat /proc/meminfo only show 8GB of RAM:
  cat /proc/meminfo
  MemTotal:        8155016 kB
  MemFree:          253264 kB
  ...
  
  However, lshw does see all 12gb:
  lshw | grep -m 1 -A 50 "*-memory"
       *-memory
            description: System Memory
            physical id: 2c
            slot: System board or motherboard
            size: 12GiB
          *-bank:0
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 0
               serial: 00000000
               slot: Node0_Dimm0
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:1
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 1
               serial: 00000000
               slot: Node0_Dimm1
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:2
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 2
               serial: 00000000
               slot: Node0_Dimm2
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:3
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 3
               serial: 00000000
               slot: Node0_Dimm3
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
+ 
+ Upstream URL http://marc.info/?l=linux-mm&m=140105784328583&w=2 .
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-63-generic 3.2.0-63.94
  ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
  Uname: Linux 3.2.0-63-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  morse      2845 F.... pulseaudio
   /dev/snd/controlC1:  morse      2845 F.... pulseaudio
   /dev/snd/controlC0:  morse      2845 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
     Mixer name	: 'VIA VT2020'
     Components	: 'HDA:11060441,1458a014,00100100'
     Controls      : 48
     Simple ctrls  : 24
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed May 21 16:34:53 2014
  HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm-color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-63-generic N/A
   linux-backports-modules-3.2.0-63-generic  N/A
   linux-firmware                            1.79.14
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
  dmi.bios.date: 01/28/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FC
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

-- 
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https://bugs.launchpad.net/bugs/1321938

Title:
  [Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM
  but system only using 8gb

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  Gigabyte replaced my dead GA-870A-UD3 motherboard with a GA-970A-UD3. However, "free" and cat /proc/meminfo only show 8GB of RAM:
  cat /proc/meminfo
  MemTotal:        8155016 kB
  MemFree:          253264 kB
  ...

  However, lshw does see all 12gb:
  lshw | grep -m 1 -A 50 "*-memory"
       *-memory
            description: System Memory
            physical id: 2c
            slot: System board or motherboard
            size: 12GiB
          *-bank:0
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 0
               serial: 00000000
               slot: Node0_Dimm0
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:1
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 1
               serial: 00000000
               slot: Node0_Dimm1
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:2
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 2
               serial: 00000000
               slot: Node0_Dimm2
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:3
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 3
               serial: 00000000
               slot: Node0_Dimm3
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)

  Upstream URL http://marc.info/?l=linux-mm&m=140105784328583&w=2 .

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-63-generic 3.2.0-63.94
  ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
  Uname: Linux 3.2.0-63-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  morse      2845 F.... pulseaudio
   /dev/snd/controlC1:  morse      2845 F.... pulseaudio
   /dev/snd/controlC0:  morse      2845 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
     Mixer name	: 'VIA VT2020'
     Components	: 'HDA:11060441,1458a014,00100100'
     Controls      : 48
     Simple ctrls  : 24
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed May 21 16:34:53 2014
  HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm-color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-63-generic N/A
   linux-backports-modules-3.2.0-63-generic  N/A
   linux-firmware                            1.79.14
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
  dmi.bios.date: 01/28/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FC
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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References