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Message #62913
[Bug 1323423] [NEW] function keys cause machine to freeze
Public bug reported:
Samsung notebook: NP350E5C-A02AU
FN+F6 (Mute), FN+F7 (Volume Down), and FN+F7 (Volume Up) cause the
machine to become highly unstable requiring a power off holding the
power button in.
This did NOT happen in Ubuntu 13.04 so I conclude that it is a hardware
issue under newer kernels (one of many issues, all being reported
individually).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: slumbergod 2252 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue May 27 09:23:11 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-18 (38 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-27-generic N/A
linux-backports-modules-3.13.0-27-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P09ABE
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP350E5C-A02AU
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: BOARD REVISION 00
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 350V5C/351V5C/3540VC/3440VC
dmi.product.version: P09ABE.012.CP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug staging trusty
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1323423
Title:
function keys cause machine to freeze
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Samsung notebook: NP350E5C-A02AU
FN+F6 (Mute), FN+F7 (Volume Down), and FN+F7 (Volume Up) cause the
machine to become highly unstable requiring a power off holding the
power button in.
This did NOT happen in Ubuntu 13.04 so I conclude that it is a
hardware issue under newer kernels (one of many issues, all being
reported individually).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: slumbergod 2252 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue May 27 09:23:11 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-18 (38 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-27-generic N/A
linux-backports-modules-3.13.0-27-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P09ABE
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP350E5C-A02AU
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: BOARD REVISION 00
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 350V5C/351V5C/3540VC/3440VC
dmi.product.version: P09ABE.012.CP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
To manage notifications about this bug go to:
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Follow ups
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[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: Launchpad Bug Tracker, 2014-07-29
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[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: slumbergod, 2014-05-30
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[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: Christopher M. Penalver, 2014-05-27
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[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: slumbergod, 2014-05-26
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[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: slumbergod, 2014-05-26
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[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: slumbergod, 2014-05-26
-
[Bug 1323423] Re: [Samsung NP350E5C-A02AU] function keys cause machine to freeze
From: Christopher M. Penalver, 2014-05-26
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[Bug 1323423] Re: function keys cause machine to freeze
From: Christopher M. Penalver, 2014-05-26
-
[Bug 1323423] Status changed to Confirmed
From: Brad Figg, 2014-05-26
-
[Bug 1323423] [NEW] function keys cause machine to freeze
From: slumbergod, 2014-05-26
References