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[Bug 1325667] [NEW] [MSI 7817] resume failure (oops?) after hibernation

 

Public bug reported:

With the above chipset, hibernation is unuseable because after resuming,
the system sometimes freezes - after a couple minutes with a blank
screen where only the mouse pointer is visible - and has to be hard
reset.

I tried booting the newest mainline kernel (3.15.0-031500rc2-generic)
but this kernel does not boot on my system, it freezes after printing
something about "big_key registered" on the console, and just sits there
(no other output or activity).

Here is the crash trace output.


ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Date: Mon Jun  2 15:09:05 2014
Failure: oops
OopsText:
 BUG: Bad page map in process dbus-daemon  pte:880101000000 pmd:2125d8067
 addr:00007ff2862b5000 vm_flags:08000070 anon_vma:          (null) mapping:ffff8800d40ad538 index:18d
 vma->vm_ops->fault: filemap_fault+0x0/0x410
 vma->vm_file->f_op->mmap: ext4_file_mmap+0x0/0x60
 CPU: 3 PID: 27455 Comm: dbus-daemon Tainted: GF   B   W  O 3.13.0-27-generic #50-Ubuntu
 Hardware name: MSI MS-7817/B85M-E45 (MS-7817), BIOS V10.2 09/25/2013
  ffff88020f5a9600 ffff88020ffa5c70 ffffffff817199c4 00007ff2862b5000
  ffff88020ffa5cb8 ffffffff81174503 0000880101000000 000000000000018d
  ffff8802125d85a8 0000880101000000 00007ff2862b5000 00007ff286334000
 Call Trace:
  [<ffffffff817199c4>] dump_stack+0x45/0x56
  [<ffffffff81174503>] print_bad_pte+0x1a3/0x250
  [<ffffffff81175d5e>] unmap_page_range+0x58e/0x7f0
  [<ffffffff81176041>] unmap_single_vma+0x81/0xf0
  [<ffffffff811770b9>] unmap_vmas+0x49/0x90
  [<ffffffff8118026c>] exit_mmap+0x9c/0x170
  [<ffffffff8106482c>] mmput+0x5c/0x120
  [<ffffffff81069bbc>] do_exit+0x26c/0xa50
  [<ffffffff8109dd84>] ? vtime_account_user+0x54/0x60
  [<ffffffff8106a41f>] do_group_exit+0x3f/0xa0
  [<ffffffff8106a494>] SyS_exit_group+0x14/0x20
  [<ffffffff8172a5bf>] tracesys+0xe1/0xe6
 
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
SourcePackage: linux
Tags: kernel-oops
Uname: Linux 3.13.0-27-generic x86_64


ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Date: Mon Jun  2 15:09:06 2014
Failure: oops
OopsText:
 BUG: Bad page map in process dbus-daemon  pte:01000000 pmd:2125d8067
 addr:00007ff2862b4000 vm_flags:08000070 anon_vma:          (null) mapping:ffff8800d40ad538 index:18c
 vma->vm_ops->fault: filemap_fault+0x0/0x410
 vma->vm_file->f_op->mmap: ext4_file_mmap+0x0/0x60
 CPU: 3 PID: 27455 Comm: dbus-daemon Tainted: GF       W  O 3.13.0-27-generic #50-Ubuntu
 Hardware name: MSI MS-7817/B85M-E45 (MS-7817), BIOS V10.2 09/25/2013
  ffff88020f5a9600 ffff88020ffa5c70 ffffffff817199c4 00007ff2862b4000
  ffff88020ffa5cb8 ffffffff81174503 0000000001000000 000000000000018c
  ffff8802125d85a0 0000000001000000 00007ff2862b4000 00007ff286334000
 Call Trace:
  [<ffffffff817199c4>] dump_stack+0x45/0x56
  [<ffffffff81174503>] print_bad_pte+0x1a3/0x250
  [<ffffffff81175d5e>] unmap_page_range+0x58e/0x7f0
  [<ffffffff81176041>] unmap_single_vma+0x81/0xf0
  [<ffffffff811770b9>] unmap_vmas+0x49/0x90
  [<ffffffff8118026c>] exit_mmap+0x9c/0x170
  [<ffffffff8106482c>] mmput+0x5c/0x120
  [<ffffffff81069bbc>] do_exit+0x26c/0xa50
  [<ffffffff8109dd84>] ? vtime_account_user+0x54/0x60
  [<ffffffff8106a41f>] do_group_exit+0x3f/0xa0
  [<ffffffff8106a494>] SyS_exit_group+0x14/0x20
  [<ffffffff8172a5bf>] tracesys+0xe1/0xe6
 
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
SourcePackage: linux
Tags: kernel-oops
Uname: Linux 3.13.0-27-generic x86_64

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jens       3234 F.... pulseaudio
 /dev/snd/controlC0:  jens       3234 F.... pulseaudio
CurrentDesktop: LXDE
Date: Mon Jun  2 15:32:41 2014
HibernationDevice: RESUME=UUID=8eef85a0-0281-49ce-9b60-e2a5aaf95c68
InstallationDate: Installed on 2014-05-12 (20 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: MSI MS-7817
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-27-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-27-generic N/A
 linux-backports-modules-3.13.0-27-generic  N/A
 linux-firmware                             1.127.2
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.2:bd09/25/2013:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnToBeFilledByO.E.M.:ct3:cvr2.0:
dmi.product.name: MS-7817
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kernel-unable-to-test-upstream trusty

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https://bugs.launchpad.net/bugs/1325667

Title:
  [MSI 7817] resume failure (oops?) after hibernation

Status in “linux” package in Ubuntu:
  New

Bug description:
  With the above chipset, hibernation is unuseable because after
  resuming, the system sometimes freezes - after a couple minutes with a
  blank screen where only the mouse pointer is visible - and has to be
  hard reset.

  I tried booting the newest mainline kernel (3.15.0-031500rc2-generic)
  but this kernel does not boot on my system, it freezes after printing
  something about "big_key registered" on the console, and just sits
  there (no other output or activity).

  Here is the crash trace output.

  
  ProblemType: KernelOops
  Annotation: Your system might become unstable now and might need to be restarted.
  Date: Mon Jun  2 15:09:05 2014
  Failure: oops
  OopsText:
   BUG: Bad page map in process dbus-daemon  pte:880101000000 pmd:2125d8067
   addr:00007ff2862b5000 vm_flags:08000070 anon_vma:          (null) mapping:ffff8800d40ad538 index:18d
   vma->vm_ops->fault: filemap_fault+0x0/0x410
   vma->vm_file->f_op->mmap: ext4_file_mmap+0x0/0x60
   CPU: 3 PID: 27455 Comm: dbus-daemon Tainted: GF   B   W  O 3.13.0-27-generic #50-Ubuntu
   Hardware name: MSI MS-7817/B85M-E45 (MS-7817), BIOS V10.2 09/25/2013
    ffff88020f5a9600 ffff88020ffa5c70 ffffffff817199c4 00007ff2862b5000
    ffff88020ffa5cb8 ffffffff81174503 0000880101000000 000000000000018d
    ffff8802125d85a8 0000880101000000 00007ff2862b5000 00007ff286334000
   Call Trace:
    [<ffffffff817199c4>] dump_stack+0x45/0x56
    [<ffffffff81174503>] print_bad_pte+0x1a3/0x250
    [<ffffffff81175d5e>] unmap_page_range+0x58e/0x7f0
    [<ffffffff81176041>] unmap_single_vma+0x81/0xf0
    [<ffffffff811770b9>] unmap_vmas+0x49/0x90
    [<ffffffff8118026c>] exit_mmap+0x9c/0x170
    [<ffffffff8106482c>] mmput+0x5c/0x120
    [<ffffffff81069bbc>] do_exit+0x26c/0xa50
    [<ffffffff8109dd84>] ? vtime_account_user+0x54/0x60
    [<ffffffff8106a41f>] do_group_exit+0x3f/0xa0
    [<ffffffff8106a494>] SyS_exit_group+0x14/0x20
    [<ffffffff8172a5bf>] tracesys+0xe1/0xe6
   
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  SourcePackage: linux
  Tags: kernel-oops
  Uname: Linux 3.13.0-27-generic x86_64

  
  ProblemType: KernelOops
  Annotation: Your system might become unstable now and might need to be restarted.
  Date: Mon Jun  2 15:09:06 2014
  Failure: oops
  OopsText:
   BUG: Bad page map in process dbus-daemon  pte:01000000 pmd:2125d8067
   addr:00007ff2862b4000 vm_flags:08000070 anon_vma:          (null) mapping:ffff8800d40ad538 index:18c
   vma->vm_ops->fault: filemap_fault+0x0/0x410
   vma->vm_file->f_op->mmap: ext4_file_mmap+0x0/0x60
   CPU: 3 PID: 27455 Comm: dbus-daemon Tainted: GF       W  O 3.13.0-27-generic #50-Ubuntu
   Hardware name: MSI MS-7817/B85M-E45 (MS-7817), BIOS V10.2 09/25/2013
    ffff88020f5a9600 ffff88020ffa5c70 ffffffff817199c4 00007ff2862b4000
    ffff88020ffa5cb8 ffffffff81174503 0000000001000000 000000000000018c
    ffff8802125d85a0 0000000001000000 00007ff2862b4000 00007ff286334000
   Call Trace:
    [<ffffffff817199c4>] dump_stack+0x45/0x56
    [<ffffffff81174503>] print_bad_pte+0x1a3/0x250
    [<ffffffff81175d5e>] unmap_page_range+0x58e/0x7f0
    [<ffffffff81176041>] unmap_single_vma+0x81/0xf0
    [<ffffffff811770b9>] unmap_vmas+0x49/0x90
    [<ffffffff8118026c>] exit_mmap+0x9c/0x170
    [<ffffffff8106482c>] mmput+0x5c/0x120
    [<ffffffff81069bbc>] do_exit+0x26c/0xa50
    [<ffffffff8109dd84>] ? vtime_account_user+0x54/0x60
    [<ffffffff8106a41f>] do_group_exit+0x3f/0xa0
    [<ffffffff8106a494>] SyS_exit_group+0x14/0x20
    [<ffffffff8172a5bf>] tracesys+0xe1/0xe6
   
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  SourcePackage: linux
  Tags: kernel-oops
  Uname: Linux 3.13.0-27-generic x86_64

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jens       3234 F.... pulseaudio
   /dev/snd/controlC0:  jens       3234 F.... pulseaudio
  CurrentDesktop: LXDE
  Date: Mon Jun  2 15:32:41 2014
  HibernationDevice: RESUME=UUID=8eef85a0-0281-49ce-9b60-e2a5aaf95c68
  InstallationDate: Installed on 2014-05-12 (20 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-27-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.2
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.2:bd09/25/2013:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnToBeFilledByO.E.M.:ct3:cvr2.0:
  dmi.product.name: MS-7817
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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