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[Bug 1325784] Re: Touchpad is not detected by the OS

 

Did this issue occur in a previous version of Ubuntu, or is this a new
issue?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.


[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc8-utopic/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1325784

Title:
  Touchpad is not detected by the OS

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After installing Ubuntu 14.04 on my Asus Q501LA Notebook the touchpad
  does not work.  After doing some further investigation I found that
  the OS doesn't even recognize that the touchpad even exists.  I was
  running Windows 8.1 before installing Ubuntu 14.04 and the touchpad
  worked just fine.  I've attached more information to the bug report.
  My logitech mouse works when I attach it too.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  edward     1812 F.... pulseaudio
   /dev/snd/controlC1:  edward     1812 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jun  2 21:27:17 2014
  HibernationDevice: RESUME=UUID=7f3c2a10-fc17-43cf-aae0-8cfaf6068264
  InstallationDate: Installed on 2014-06-01 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. Q501LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=457b729a-25cb-4702-a58e-35eede130cf8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Q501LA.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Q501LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.212:bd12/06/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: Q501LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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