kernel-packages team mailing list archive

[Ed-ekennedy <ed.ekennedy@xxxxxxxxx>]

Did this issue occur in a previous version of Ubuntu, or is this a new
issue? -----> This issue occurred with the latest stable release and
updated version of Ubuntu 14.04.  It looks like this has been an issue in
previous version of Ubuntu from looking at other bug reports.

Would it be possible for you to test the latest upstream kernel? ----->
unfortunately, I had to return the laptop and exchange for a new one
because I couldn't wait.  I will not be able to test.


On Wed, Jun 4, 2014 at 11:11 AM, Joseph Salisbury <
joseph.salisbury@xxxxxxxxxxxxx> wrote:

> Did this issue occur in a previous version of Ubuntu, or is this a new
> issue?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.15 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc8-utopic/
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1325784
>
> Title:
>   Touchpad is not detected by the OS
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   After installing Ubuntu 14.04 on my Asus Q501LA Notebook the touchpad
>   does not work.  After doing some further investigation I found that
>   the OS doesn't even recognize that the touchpad even exists.  I was
>   running Windows 8.1 before installing Ubuntu 14.04 and the touchpad
>   worked just fine.  I've attached more information to the bug report.
>   My logitech mouse works when I attach it too.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-27-generic 3.13.0-27.50
>   ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
>   Uname: Linux 3.13.0-27-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  edward     1812 F.... pulseaudio
>    /dev/snd/controlC1:  edward     1812 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Mon Jun  2 21:27:17 2014
>   HibernationDevice: RESUME=UUID=7f3c2a10-fc17-43cf-aae0-8cfaf6068264
>   InstallationDate: Installed on 2014-06-01 (1 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
>   MachineType: ASUSTeK COMPUTER INC. Q501LA
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed
> root=UUID=457b729a-25cb-4702-a58e-35eede130cf8 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-27-generic N/A
>    linux-backports-modules-3.13.0-27-generic  N/A
>    linux-firmware                             1.127.2
>   SourcePackage: linux
>   StagingDrivers: rts5139
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: Q501LA.212
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: Q501LA
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.212:bd12/06/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: Q501LA
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325784/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1325784

Title:
  Touchpad is not detected by the OS

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After installing Ubuntu 14.04 on my Asus Q501LA Notebook the touchpad
  does not work.  After doing some further investigation I found that
  the OS doesn't even recognize that the touchpad even exists.  I was
  running Windows 8.1 before installing Ubuntu 14.04 and the touchpad
  worked just fine.  I've attached more information to the bug report.
  My logitech mouse works when I attach it too.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  edward     1812 F.... pulseaudio
   /dev/snd/controlC1:  edward     1812 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jun  2 21:27:17 2014
  HibernationDevice: RESUME=UUID=7f3c2a10-fc17-43cf-aae0-8cfaf6068264
  InstallationDate: Installed on 2014-06-01 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. Q501LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=457b729a-25cb-4702-a58e-35eede130cf8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Q501LA.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Q501LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.212:bd12/06/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: Q501LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325784/+subscriptions