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[Bug 1328616] [NEW] Touchpad working intermittently

 

Public bug reported:

My touchpad only responds about 10% of the time I use it. It's extremely
intermittent and unreliable. I use a Lenovo Thinkpad T530 with Ubuntu
14.04, kernel version 3.13.0-29. This problem has persisted since the
previous version of Ubuntu, although I didn't make a note of what kernel
versions. I'm not exactly sure when it started since I use an external
mouse most of the time. My Thinkpad has one of those "pencil eraser"
type mouses in the middle of the keyboard as well, and it works just
fine. All mouse buttons work fine as well.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mwhite     2371 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jun 10 10:19:29 2014
HibernationDevice: RESUME=UUID=1f184f75-c59d-4309-a6ef-efb1ce5ae0ed
InstallationDate: Installed on 2014-05-17 (24 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 2359CTO
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=11faf544-9924-4ab1-b582-89de3f900ab7 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G4ET62WW (2.04 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2359CTO
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG4ET62WW(2.04):bd09/13/2012:svnLENOVO:pn2359CTO:pvrThinkPadT530:rvnLENOVO:rn2359CTO:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2359CTO
dmi.product.version: ThinkPad T530
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1328616

Title:
  Touchpad working intermittently

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My touchpad only responds about 10% of the time I use it. It's
  extremely intermittent and unreliable. I use a Lenovo Thinkpad T530
  with Ubuntu 14.04, kernel version 3.13.0-29. This problem has
  persisted since the previous version of Ubuntu, although I didn't make
  a note of what kernel versions. I'm not exactly sure when it started
  since I use an external mouse most of the time. My Thinkpad has one of
  those "pencil eraser" type mouses in the middle of the keyboard as
  well, and it works just fine. All mouse buttons work fine as well.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mwhite     2371 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jun 10 10:19:29 2014
  HibernationDevice: RESUME=UUID=1f184f75-c59d-4309-a6ef-efb1ce5ae0ed
  InstallationDate: Installed on 2014-05-17 (24 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 2359CTO
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=11faf544-9924-4ab1-b582-89de3f900ab7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/13/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G4ET62WW (2.04 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 2359CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG4ET62WW(2.04):bd09/13/2012:svnLENOVO:pn2359CTO:pvrThinkPadT530:rvnLENOVO:rn2359CTO:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2359CTO
  dmi.product.version: ThinkPad T530
  dmi.sys.vendor: LENOVO

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