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[Bug 1331425] [NEW] [Lenovo ThinkPad Edge E540] suspend/resume failure

 

Public bug reported:

suspend to RAM failed before it was completed:
* fan was still on and
* Fn-F1- & Fn-F4-status LEDs were still on (signifying muted speakers and microphone respectively)
* nevertheless the general ThinkPad LED (the i's dot) (/proc/acpi/ibm/led 0) behaved like normal: slowly blinking, which normally means "I'm suspended to RAM."
* however resume was impossible: wakeup failed through mouse clicks, various keyboard keys and combinations and also the power key, only a hard reset (5s or so holding down the power key) could bring it back to life

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
J9ET88WW (2.08 )
05/20/2014

This issue exists since BIOS v2.07 (see Bug #1331077).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  xxxxxx     2588 F.... pulseaudio
 /dev/snd/controlC0:  xxxxxx     2588 F.... pulseaudio
Date: Wed Jun 18 13:09:08 2014
DuplicateSignature: suspend/resume:LENOVO 20C6S00200:J9ET88WW (2.08 )
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=2ecc68b9-65e3-4cee-9b2a-d41ff651e4e8
InstallationDate: Installed on 2014-01-06 (162 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 20C6S00200
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntuvg-root ro quiet splash "acpi_osi=!Windows 2012" pcie_aspm=force intel_pstate=enable vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic  N/A
 linux-firmware                             1.127.3
SourcePackage: linux
Title: [LENOVO 20C6S00200] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-06-12 (6 days ago)
UserGroups:

dmi.bios.date: 05/20/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: J9ET88WW (2.08 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20C6S00200
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrJ9ET88WW(2.08):bd05/20/2014:svnLENOVO:pn20C6S00200:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6S00200:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20C6S00200
dmi.product.version: ThinkPad Edge E540
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops bios-updated-2.08 need-duplicate-check needs-upstream-testing package-from-proposed resume suspend trusty

** Description changed:

  suspend to RAM failed before it was completed:
  * fan was still on and
  * Fn-F1- & Fn-F4-status LEDs were still on (signifying muted speakers and microphone respectively)
  * nevertheless the general ThinkPad LED (the i's dot) (/proc/acpi/ibm/led 0) behaved like normal: slowly blinking, which normally means "I'm suspended to RAM."
  * however resume was impossible: wakeup failed through mouse clicks, various keyboard keys and combinations and also the power key, only a hard reset (5s or so holding down the power key) could bring it back to life
  
  $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  J9ET88WW (2.08 )
  05/20/2014
  
  This issue exists since BIOS v2.07 (see Bug #1331077 ).
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  stefan     2588 F.... pulseaudio
-  /dev/snd/controlC0:  stefan     2588 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  xxxxxx     2588 F.... pulseaudio
+  /dev/snd/controlC0:  xxxxxx     2588 F.... pulseaudio
  Date: Wed Jun 18 13:09:08 2014
  DuplicateSignature: suspend/resume:LENOVO 20C6S00200:J9ET88WW (2.08 )
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=2ecc68b9-65e3-4cee-9b2a-d41ff651e4e8
  InstallationDate: Installed on 2014-01-06 (162 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: LENOVO 20C6S00200
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
-  TERM=linux
-  PATH=(custom, no user)
+  TERM=linux
+  PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntuvg-root ro quiet splash "acpi_osi=!Windows 2012" pcie_aspm=force intel_pstate=enable vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-30-generic N/A
-  linux-backports-modules-3.13.0-30-generic  N/A
-  linux-firmware                             1.127.3
+  linux-restricted-modules-3.13.0-30-generic N/A
+  linux-backports-modules-3.13.0-30-generic  N/A
+  linux-firmware                             1.127.3
  SourcePackage: linux
  Title: [LENOVO 20C6S00200] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-06-12 (6 days ago)
  UserGroups:
-  
+ 
  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J9ET88WW (2.08 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20C6S00200
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ9ET88WW(2.08):bd05/20/2014:svnLENOVO:pn20C6S00200:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6S00200:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20C6S00200
  dmi.product.version: ThinkPad Edge E540
  dmi.sys.vendor: LENOVO

** Description changed:

  suspend to RAM failed before it was completed:
  * fan was still on and
  * Fn-F1- & Fn-F4-status LEDs were still on (signifying muted speakers and microphone respectively)
  * nevertheless the general ThinkPad LED (the i's dot) (/proc/acpi/ibm/led 0) behaved like normal: slowly blinking, which normally means "I'm suspended to RAM."
  * however resume was impossible: wakeup failed through mouse clicks, various keyboard keys and combinations and also the power key, only a hard reset (5s or so holding down the power key) could bring it back to life
  
  $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  J9ET88WW (2.08 )
  05/20/2014
  
- This issue exists since BIOS v2.07 (see Bug #1331077 ).
+ This issue exists since BIOS v2.07 (see Bug #1331077).
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  xxxxxx     2588 F.... pulseaudio
   /dev/snd/controlC0:  xxxxxx     2588 F.... pulseaudio
  Date: Wed Jun 18 13:09:08 2014
  DuplicateSignature: suspend/resume:LENOVO 20C6S00200:J9ET88WW (2.08 )
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=2ecc68b9-65e3-4cee-9b2a-d41ff651e4e8
  InstallationDate: Installed on 2014-01-06 (162 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: LENOVO 20C6S00200
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntuvg-root ro quiet splash "acpi_osi=!Windows 2012" pcie_aspm=force intel_pstate=enable vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.3
  SourcePackage: linux
  Title: [LENOVO 20C6S00200] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-06-12 (6 days ago)
  UserGroups:
  
  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J9ET88WW (2.08 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20C6S00200
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ9ET88WW(2.08):bd05/20/2014:svnLENOVO:pn20C6S00200:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6S00200:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20C6S00200
  dmi.product.version: ThinkPad Edge E540
  dmi.sys.vendor: LENOVO

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1331425

Title:
  [Lenovo ThinkPad Edge E540] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  suspend to RAM failed before it was completed:
  * fan was still on and
  * Fn-F1- & Fn-F4-status LEDs were still on (signifying muted speakers and microphone respectively)
  * nevertheless the general ThinkPad LED (the i's dot) (/proc/acpi/ibm/led 0) behaved like normal: slowly blinking, which normally means "I'm suspended to RAM."
  * however resume was impossible: wakeup failed through mouse clicks, various keyboard keys and combinations and also the power key, only a hard reset (5s or so holding down the power key) could bring it back to life

  $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  J9ET88WW (2.08 )
  05/20/2014

  This issue exists since BIOS v2.07 (see Bug #1331077).

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  xxxxxx     2588 F.... pulseaudio
   /dev/snd/controlC0:  xxxxxx     2588 F.... pulseaudio
  Date: Wed Jun 18 13:09:08 2014
  DuplicateSignature: suspend/resume:LENOVO 20C6S00200:J9ET88WW (2.08 )
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=2ecc68b9-65e3-4cee-9b2a-d41ff651e4e8
  InstallationDate: Installed on 2014-01-06 (162 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: LENOVO 20C6S00200
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntuvg-root ro quiet splash "acpi_osi=!Windows 2012" pcie_aspm=force intel_pstate=enable vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.3
  SourcePackage: linux
  Title: [LENOVO 20C6S00200] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-06-12 (6 days ago)
  UserGroups:

  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J9ET88WW (2.08 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20C6S00200
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ9ET88WW(2.08):bd05/20/2014:svnLENOVO:pn20C6S00200:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6S00200:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20C6S00200
  dmi.product.version: ThinkPad Edge E540
  dmi.sys.vendor: LENOVO

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Follow ups

References