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[Bug 1331919] [NEW] Closed laptop just showing black screen when opened

 

Public bug reported:

This appears to be another example of bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938.  Like
other users who have reported this problem in this bug, I am finding
that the computer, which is running Xubuntu, will not wake up after
going to sleep when closing the laptop.  All I see is a black screen.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mike       2009 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Jun 18 21:52:24 2014
HibernationDevice: RESUME=UUID=254b7140-5907-4df2-b1aa-f8671f6c654f
InstallationDate: Installed on 2014-06-05 (13 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Gateway Gateway M685
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=6476d1cb-6d18-4fbf-96eb-9b078025d0b6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2006
dmi.bios.vendor: Gateway
dmi.bios.version: 72.02
dmi.board.vendor: Gateway
dmi.board.version: 7202
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnGateway:bvr72.02:bd02/17/2006:svnGateway:pnGatewayM685:pvr3402439:rvnGateway:rn:rvr7202:cvnGateway:ct8:cvrRev.1:
dmi.product.name: Gateway M685
dmi.product.version: 3402439
dmi.sys.vendor: Gateway

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-bug i386 trusty

-- 
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https://bugs.launchpad.net/bugs/1331919

Title:
  Closed laptop just showing black screen when opened

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  This appears to be another example of bug
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938.  Like
  other users who have reported this problem in this bug, I am finding
  that the computer, which is running Xubuntu, will not wake up after
  going to sleep when closing the laptop.  All I see is a black screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mike       2009 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Wed Jun 18 21:52:24 2014
  HibernationDevice: RESUME=UUID=254b7140-5907-4df2-b1aa-f8671f6c654f
  InstallationDate: Installed on 2014-06-05 (13 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gateway Gateway M685
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=6476d1cb-6d18-4fbf-96eb-9b078025d0b6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/17/2006
  dmi.bios.vendor: Gateway
  dmi.bios.version: 72.02
  dmi.board.vendor: Gateway
  dmi.board.version: 7202
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnGateway:bvr72.02:bd02/17/2006:svnGateway:pnGatewayM685:pvr3402439:rvnGateway:rn:rvr7202:cvnGateway:ct8:cvrRev.1:
  dmi.product.name: Gateway M685
  dmi.product.version: 3402439
  dmi.sys.vendor: Gateway

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