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[Bug 1327670] Re: WiFi connects to AP, but doesn't work. Setting rate to auto fixes it.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: didi_X8 <1327670@xxxxxxxxxxxxxxxxxx>
Date: Thu, 19 Jun 2014 09:35:43 -0000
Reply-to: Bug 1327670 <1327670@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected

** Description changed:

  Fresh 14.04 install on a Packard Bell Notebook.
  
  WiFi device:
  02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8192SE Wireless LAN Controller (rev 10)
  
  rtl8192se kernel module
  
  If connecting to my home WiFi, it shows as connected, but there is no connectivity. I can't ping anything, not even the access point itself, althought DHCP settings are retrieved correctly.
  iwconfig reports a rate stuck at 1Mb/s, although link quality is 70/70 and Signal level -28dBm.
  If I set the rate to auto with "iwconfig wlan0 rate auto", it switches to 54 Mb/s (max the AP supports) and everything seems to work fine (I used it for few hours now, downloaded few 100 MB, mostly Ubuntu packages).
  
  When connecting to an Android Hotspot, the problem doesn't occur, thus it seems to be AP dependent.
  Difference in dmesg between connecting to the "bad" and the "good" AP:
  When connecting to the bad one, it additionally shows this 2 lines:
  [10961.059621] rtl8192se 0000:02:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP
  [10961.059626] rtl8192se 0000:02:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP
  Don't know if that's related.
  
  I've been connected to this AP with a lot of devices (mainly mobile)
  without any issues.
  
  The AP is a Linksys WRT54GL with Tomato 1.28 firmware.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-firmware 1.127.2
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  Date: Sun Jun  8 02:20:45 2014
  Dependencies:
   
  InstallationDate: Installed on 2014-06-07 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  aida       1849 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=3b1b248a-c783-4dca-a900-1c7aa27863e5
+ InstallationDate: Installed on 2014-06-07 (11 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ Lsusb:
+  Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
+  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 001 Device 003: ID 0402:9665 ALi Corp. Gateway Webcam
+  Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Packard Bell EasyNote TK85
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=de_DE
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=ab640bfe-9bc6-4e2d-a1a9-747545b2e0db ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
+ Tags:  trusty
+ Uname: Linux 3.13.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 08/24/2010
+ dmi.bios.vendor: Packard Bell
+ dmi.bios.version: V1.05
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: EasyNote TK85
+ dmi.board.vendor: Packard Bell
+ dmi.board.version: V1.05
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Packard Bell
+ dmi.chassis.version: V1.05
+ dmi.modalias: dmi:bvnPackardBell:bvrV1.05:bd08/24/2010:svnPackardBell:pnEasyNoteTK85:pvrV1.05:rvnPackardBell:rnEasyNoteTK85:rvrV1.05:cvnPackardBell:ct10:cvrV1.05:
+ dmi.product.name: EasyNote TK85
+ dmi.product.version: V1.05
+ dmi.sys.vendor: Packard Bell

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1327670/+attachment/4134851/+files/AlsaInfo.txt

-- 
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https://bugs.launchpad.net/bugs/1327670

Title:
  WiFi connects to AP, but doesn't work. Setting rate to auto fixes it.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Fresh 14.04 install on a Packard Bell Notebook.

  WiFi device:
  02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8192SE Wireless LAN Controller (rev 10)

  rtl8192se kernel module

  If connecting to my home WiFi, it shows as connected, but there is no connectivity. I can't ping anything, not even the access point itself, althought DHCP settings are retrieved correctly.
  iwconfig reports a rate stuck at 1Mb/s, although link quality is 70/70 and Signal level -28dBm.
  If I set the rate to auto with "iwconfig wlan0 rate auto", it switches to 54 Mb/s (max the AP supports) and everything seems to work fine (I used it for few hours now, downloaded few 100 MB, mostly Ubuntu packages).

  When connecting to an Android Hotspot, the problem doesn't occur, thus it seems to be AP dependent.
  Difference in dmesg between connecting to the "bad" and the "good" AP:
  When connecting to the bad one, it additionally shows this 2 lines:
  [10961.059621] rtl8192se 0000:02:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP
  [10961.059626] rtl8192se 0000:02:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP
  Don't know if that's related.

  I've been connected to this AP with a lot of devices (mainly mobile)
  without any issues.

  The AP is a Linksys WRT54GL with Tomato 1.28 firmware.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-firmware 1.127.2
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  Date: Sun Jun  8 02:20:45 2014
  Dependencies:
   
  InstallationDate: Installed on 2014-06-07 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aida       1849 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=3b1b248a-c783-4dca-a900-1c7aa27863e5
  InstallationDate: Installed on 2014-06-07 (11 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 0402:9665 ALi Corp. Gateway Webcam
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Packard Bell EasyNote TK85
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=ab640bfe-9bc6-4e2d-a1a9-747545b2e0db ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  Tags:  trusty
  Uname: Linux 3.13.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 08/24/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.05
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: EasyNote TK85
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.05
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.05
  dmi.modalias: dmi:bvnPackardBell:bvrV1.05:bd08/24/2010:svnPackardBell:pnEasyNoteTK85:pvrV1.05:rvnPackardBell:rnEasyNoteTK85:rvrV1.05:cvnPackardBell:ct10:cvrV1.05:
  dmi.product.name: EasyNote TK85
  dmi.product.version: V1.05
  dmi.sys.vendor: Packard Bell

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References

[Bug 1327670] [NEW] WiFi connects to AP, but doesn't work. Setting rate to auto fixes it.
From: didi_X8, 2014-06-08