kernel-packages team mailing list archive

[Glenn Boysko <gboysko@xxxxxxxxx>]

Public bug reported:

An external USB 2.0 drive is connected to a USB 2.0 port on my laptop
running Ubuntu. After about 7 minutes, it disconnects unexpected with a
reset from xhci_hcd.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  glenn      1654 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 22 19:46:28 2014
HibernationDevice: RESUME=UUID=1b9374cc-276b-4d6f-9c7b-b27c1182507b
InstallationDate: Installed on 2013-09-03 (292 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V5-571
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=04141a3b-42f9-4493-a915-7460a0dcb015 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-05-01 (52 days ago)
dmi.bios.date: 06/21/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.18
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V5-571
dmi.board.vendor: Acer
dmi.board.version: V2.18
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.18
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.18:bd06/21/2013:svnAcer:pnAspireV5-571:pvrV2.18:rvnAcer:rnAspireV5-571:rvrV2.18:cvnAcer:ct9:cvrV2.18:
dmi.product.name: Aspire V5-571
dmi.product.version: V2.18
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1333036

Title:
  External USB Drive Disconnects unexpectedly

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  An external USB 2.0 drive is connected to a USB 2.0 port on my laptop
  running Ubuntu. After about 7 minutes, it disconnects unexpected with
  a reset from xhci_hcd.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  glenn      1654 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jun 22 19:46:28 2014
  HibernationDevice: RESUME=UUID=1b9374cc-276b-4d6f-9c7b-b27c1182507b
  InstallationDate: Installed on 2013-09-03 (292 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V5-571
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=04141a3b-42f9-4493-a915-7460a0dcb015 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-01 (52 days ago)
  dmi.bios.date: 06/21/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.18
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-571
  dmi.board.vendor: Acer
  dmi.board.version: V2.18
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.18
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.18:bd06/21/2013:svnAcer:pnAspireV5-571:pvrV2.18:rvnAcer:rnAspireV5-571:rvrV2.18:cvnAcer:ct9:cvrV2.18:
  dmi.product.name: Aspire V5-571
  dmi.product.version: V2.18
  dmi.sys.vendor: Acer

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