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Message #68171
[Bug 1333036] Re: External USB Drive Disconnects unexpectedly
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.16 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc1-utopic/
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1333036
Title:
External USB Drive Disconnects unexpectedly
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
An external USB 2.0 drive is connected to a USB 2.0 port on my laptop
running Ubuntu. After about 7 minutes, it disconnects unexpected with
a reset from xhci_hcd.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: glenn 1654 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 22 19:46:28 2014
HibernationDevice: RESUME=UUID=1b9374cc-276b-4d6f-9c7b-b27c1182507b
InstallationDate: Installed on 2013-09-03 (292 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V5-571
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=04141a3b-42f9-4493-a915-7460a0dcb015 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-05-01 (52 days ago)
dmi.bios.date: 06/21/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.18
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V5-571
dmi.board.vendor: Acer
dmi.board.version: V2.18
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.18
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.18:bd06/21/2013:svnAcer:pnAspireV5-571:pvrV2.18:rvnAcer:rnAspireV5-571:rvrV2.18:cvnAcer:ct9:cvrV2.18:
dmi.product.name: Aspire V5-571
dmi.product.version: V2.18
dmi.sys.vendor: Acer
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References