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[Bug 1334171] [NEW] Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to run hybrid suspend.

 

Public bug reported:

CID: 201302-12681 Dell OptiPlex 3011

This system cannot enter the hybird-suspend mode with the open source driver
(Probably caused by bug 1334167, it can't enter S4)

Step:
1. Install 14.04, boot to desktop
2. Hibernate with sudo pm-suspend-hybrid

Expected result:
* System should work properly before / after S3-hybrid

Actual result:
* Display turned off and system seems to be freezed, unable to enter S3-hybrid. You have to hold the power button to turn it off.

Note: this issue could be solved by using the proprietary fglrx driver.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1659 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Jun 25 05:05:17 2014
HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021
InstallationDate: Installed on 2014-06-23 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. OptiPlex 3011 AIO
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 3011 AIO
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201302-12681 amd64 apport-bug certification-grey taipei-lab trusty

** Attachment added: "Xorg.0.log.old"
   https://bugs.launchpad.net/bugs/1334171/+attachment/4138798/+files/Xorg.0.log.old

-- 
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https://bugs.launchpad.net/bugs/1334171

Title:
  Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to run
  hybrid suspend.

Status in “linux” package in Ubuntu:
  New

Bug description:
  CID: 201302-12681 Dell OptiPlex 3011

  This system cannot enter the hybird-suspend mode with the open source driver
  (Probably caused by bug 1334167, it can't enter S4)

  Step:
  1. Install 14.04, boot to desktop
  2. Hibernate with sudo pm-suspend-hybrid

  Expected result:
  * System should work properly before / after S3-hybrid

  Actual result:
  * Display turned off and system seems to be freezed, unable to enter S3-hybrid. You have to hold the power button to turn it off.

  Note: this issue could be solved by using the proprietary fglrx
  driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1659 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Jun 25 05:05:17 2014
  HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021
  InstallationDate: Installed on 2014-06-23 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. OptiPlex 3011 AIO
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: OptiPlex 3011 AIO
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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