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[Bug 1334167] [NEW] [Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to hibernate with the open-source driver

 

Public bug reported:

CID: 201302-12681 Dell OptiPlex 3011

This system cannot be hibernated with the open source driver

Step:
1. Install 14.04, boot to desktop
2. Hibernate with sudo pm-hibernate

Expected result:
* System should work properly before / after S4

Actual result:
* Display turned off and system seems to be freezed, unable to enter S4. You have to hold the power button to turn it off.

Note: this issue could be solved by using the proprietary fglrx driver.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1443 F.... pulseaudio
                      ubuntu     6484 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Jun 25 03:24:58 2014
HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021
InstallationDate: Installed on 2014-06-23 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. OptiPlex 3011 AIO
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 3011 AIO
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201302-12681 amd64 apport-bug certification-grey hibernate taipei-lab trusty

** Attachment added: "Xorg.0.log.old"
   https://bugs.launchpad.net/bugs/1334167/+attachment/4138778/+files/Xorg.0.log.old

** Description changed:

  CID: 201302-12681 Dell OptiPlex 3011
  
  This system cannot be hibernated with the open source driver
  
- Step: 
+ Step:
  1. Install 14.04, boot to desktop
  2. Hibernate with sudo pm-hibernate
  
  Expected result:
  * System should work properly before / after S4
  
  Actual result:
- * Display turned off and system seems to be freezed, unable to enter S4
+ * Display turned off and system seems to be freezed, unable to enter S4. You have to hold the power button to turn it off.
  
  Note: this issue could be solved by using the proprietary fglrx driver.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     1443 F.... pulseaudio
-                       ubuntu     6484 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     1443 F.... pulseaudio
+                       ubuntu     6484 F.... pulseaudio
  CRDA:
-  country TW:
-  	(2402 - 2472 @ 40), (3, 27)
-  	(5270 - 5330 @ 40), (3, 17), DFS
-  	(5735 - 5815 @ 40), (3, 30)
+  country TW:
+   (2402 - 2472 @ 40), (3, 27)
+   (5270 - 5330 @ 40), (3, 17), DFS
+   (5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Jun 25 03:24:58 2014
  HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021
  InstallationDate: Installed on 2014-06-23 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. OptiPlex 3011 AIO
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: OptiPlex 3011 AIO
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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https://bugs.launchpad.net/bugs/1334167

Title:
  [Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to
  hibernate with the open-source driver

Status in “linux” package in Ubuntu:
  New

Bug description:
  CID: 201302-12681 Dell OptiPlex 3011

  This system cannot be hibernated with the open source driver

  Step:
  1. Install 14.04, boot to desktop
  2. Hibernate with sudo pm-hibernate

  Expected result:
  * System should work properly before / after S4

  Actual result:
  * Display turned off and system seems to be freezed, unable to enter S4. You have to hold the power button to turn it off.

  Note: this issue could be solved by using the proprietary fglrx
  driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1443 F.... pulseaudio
                        ubuntu     6484 F.... pulseaudio
  CRDA:
   country TW:
    (2402 - 2472 @ 40), (3, 27)
    (5270 - 5330 @ 40), (3, 17), DFS
    (5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Jun 25 03:24:58 2014
  HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021
  InstallationDate: Installed on 2014-06-23 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. OptiPlex 3011 AIO
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: OptiPlex 3011 AIO
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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