kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Hugo Melo, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc2

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1335463

Title:
  [Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on
  14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Please, guide me on the way of providing valuable information for
  fixing this bug as my girlfriend is going to kill me for needing to
  use an external mouse.

  I have installed Ubuntu on a brand new Toshiba laptop, so I haven't tested on older versions.
  It detects the touchpad as in these dmesg lines:
  [    1.788049] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f01)
  [    1.815495] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x14, 0x0c.
  [    1.945291] input: ETPS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input5

  System Information
          Manufacturer: TOSHIBA
          Product Name: Satellite E55-A
          Version: PSKPJU-01K023
          Serial Number: 2E028991P
          UUID: CCA7CED8-2392-E311-8FF3-201A06D83DCE
          Wake-up Type: Power Switch
          SKU Number: PSKPJU
          Family: *

  Thanks!!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Sat Jun 28 13:20:21 2014
  HibernationDevice: RESUME=UUID=f4575df5-080f-45b4-81ec-6cc14a4a7485
  InstallationDate: Installed on 2014-05-17 (41 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite E55-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/02/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.50
  dmi.board.asset.tag: *
  dmi.board.name: ZEMAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: Satellite E55-A
  dmi.product.version: PSKPJU-01K023
  dmi.sys.vendor: TOSHIBA

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