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Message #69806
[Bug 1337688] [NEW] Blank screen on resume from suspend
Public bug reported:
Suspend worked fine on 13.10, but since upgrading to 14.04 I have issues.
I can suspend the laptop, either from the suspend button or closing the lid. When opening the lid, the screen does not seem to turn on. It does not respond to anything, and changing terminals has no effect. I have to hold the power button in for a hard reset.
At first, it sometimes worked fine on resume. It seemed that unplugging my wireless mouse before suspending and then plugging it back in once suspended helped the issue, but lately that has not been working either.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: matthew 2611 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Jul 3 20:46:22 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=1021954c-ca79-45ee-8d52-e867ce1dc314
InstallationDate: Installed on 2013-10-25 (252 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
MachineType: Dell Inc. Inspiron 1525
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=2b19cf33-7ef4-45ed-8957-f6cb92d9b55e ro quiet splash video.allow_duplicates=1 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-12 (82 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0U990C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug trusty
--
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https://bugs.launchpad.net/bugs/1337688
Title:
Blank screen on resume from suspend
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Suspend worked fine on 13.10, but since upgrading to 14.04 I have issues.
I can suspend the laptop, either from the suspend button or closing the lid. When opening the lid, the screen does not seem to turn on. It does not respond to anything, and changing terminals has no effect. I have to hold the power button in for a hard reset.
At first, it sometimes worked fine on resume. It seemed that unplugging my wireless mouse before suspending and then plugging it back in once suspended helped the issue, but lately that has not been working either.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: matthew 2611 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Jul 3 20:46:22 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=1021954c-ca79-45ee-8d52-e867ce1dc314
InstallationDate: Installed on 2013-10-25 (252 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
MachineType: Dell Inc. Inspiron 1525
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=2b19cf33-7ef4-45ed-8957-f6cb92d9b55e ro quiet splash video.allow_duplicates=1 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-12 (82 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0U990C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.
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