← Back to team overview

kernel-packages team mailing list archive

[Bug 1337688] [NEW] Blank screen on resume from suspend

 

Public bug reported:

Suspend worked fine on 13.10, but since upgrading to 14.04 I have issues.
I can suspend the laptop, either from the suspend button or closing the lid. When opening the lid, the screen does not seem to turn on. It does not respond to anything, and changing terminals has no effect. I have to hold the power button in for a hard reset.
At first, it sometimes worked fine on resume. It seemed that unplugging my wireless mouse before suspending and then plugging it back in once suspended helped the issue, but lately that has not been working either.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  matthew    2611 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Jul  3 20:46:22 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=1021954c-ca79-45ee-8d52-e867ce1dc314
InstallationDate: Installed on 2013-10-25 (252 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
MachineType: Dell Inc. Inspiron 1525
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=2b19cf33-7ef4-45ed-8957-f6cb92d9b55e ro quiet splash video.allow_duplicates=1 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic  N/A
 linux-firmware                             1.127.4
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-12 (82 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0U990C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1337688

Title:
  Blank screen on resume from suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Suspend worked fine on 13.10, but since upgrading to 14.04 I have issues.
  I can suspend the laptop, either from the suspend button or closing the lid. When opening the lid, the screen does not seem to turn on. It does not respond to anything, and changing terminals has no effect. I have to hold the power button in for a hard reset.
  At first, it sometimes worked fine on resume. It seemed that unplugging my wireless mouse before suspending and then plugging it back in once suspended helped the issue, but lately that has not been working either.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  matthew    2611 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Jul  3 20:46:22 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=1021954c-ca79-45ee-8d52-e867ce1dc314
  InstallationDate: Installed on 2013-10-25 (252 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
  MachineType: Dell Inc. Inspiron 1525
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=2b19cf33-7ef4-45ed-8957-f6cb92d9b55e ro quiet splash video.allow_duplicates=1 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-12 (82 days ago)
  dmi.bios.date: 10/27/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 0U990C
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1525
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337688/+subscriptions


Follow ups

References