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[Bug 1341288] [NEW] [Acer Aspire 5742] hibernate/resume failure

 

Public bug reported:

UEFI-enabled Aspire 5742 does not resume properly.

FWIW, hibernation doesn't work well in Windows neither (it works without
UEFI) : error 0x0000411 when trying to resume, see this post :
http://forum.notebookreview.com/acer/541716-acer-5742g-bios-
modding-6.html#post9667896

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-3-generic 3.16.0-3.8
ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
Uname: Linux 3.16.0-3-generic x86_64
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  user       2151 F.... pulseaudio
Date: Sun Jul 13 15:25:03 2014
DuplicateSignature: hibernate/resume:Acer Aspire 5742:V1.30
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=cfba646e-6c3a-47bc-a08c-00d7064f5955
InstallationDate: Installed on 2014-06-09 (34 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Aspire 5742
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic.efi.signed root=UUID=23cfe077-7519-4773-9aac-c1e4a526e88d ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-3-generic N/A
 linux-backports-modules-3.16.0-3-generic  N/A
 linux-firmware                            1.132
SourcePackage: linux
Title: [Acer Aspire 5742] hibernate/resume failure
UpgradeStatus: Upgraded to utopic on 2014-07-10 (2 days ago)
UserGroups:
 
dmi.bios.date: 08/13/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5742
dmi.board.vendor: Acer
dmi.board.version: V1.30
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.30
dmi.modalias: dmi:bvnAcer:bvrV1.30:bd08/13/2012:svnAcer:pnAspire5742:pvrV1.30:rvnAcer:rnAspire5742:rvrV1.30:cvnAcer:ct10:cvrV1.30:
dmi.product.name: Aspire 5742
dmi.product.version: V1.30
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops hibernate resume utopic

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https://bugs.launchpad.net/bugs/1341288

Title:
  [Acer Aspire 5742] hibernate/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  UEFI-enabled Aspire 5742 does not resume properly.

  FWIW, hibernation doesn't work well in Windows neither (it works
  without UEFI) : error 0x0000411 when trying to resume, see this post :
  http://forum.notebookreview.com/acer/541716-acer-5742g-bios-
  modding-6.html#post9667896

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-3-generic 3.16.0-3.8
  ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
  Uname: Linux 3.16.0-3-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       2151 F.... pulseaudio
  Date: Sun Jul 13 15:25:03 2014
  DuplicateSignature: hibernate/resume:Acer Aspire 5742:V1.30
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=cfba646e-6c3a-47bc-a08c-00d7064f5955
  InstallationDate: Installed on 2014-06-09 (34 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Aspire 5742
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic.efi.signed root=UUID=23cfe077-7519-4773-9aac-c1e4a526e88d ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-3-generic N/A
   linux-backports-modules-3.16.0-3-generic  N/A
   linux-firmware                            1.132
  SourcePackage: linux
  Title: [Acer Aspire 5742] hibernate/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-07-10 (2 days ago)
  UserGroups:
   
  dmi.bios.date: 08/13/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.30
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 5742
  dmi.board.vendor: Acer
  dmi.board.version: V1.30
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.30
  dmi.modalias: dmi:bvnAcer:bvrV1.30:bd08/13/2012:svnAcer:pnAspire5742:pvrV1.30:rvnAcer:rnAspire5742:rvrV1.30:cvnAcer:ct10:cvrV1.30:
  dmi.product.name: Aspire 5742
  dmi.product.version: V1.30
  dmi.sys.vendor: Acer

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