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[Bug 1363476] [NEW] package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Public bug reported:

The upgrade from 12.04 to 14.04.1 had me make some changes to enable pae so the upgrade would run. Looked like these did not carry over to this kernel upgrade.
cat /proc/version_signature 
Ubuntu 3.13.0-34.60-generic 3.13.11.4

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic i686
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  music      1914 F.... pulseaudio
Date: Sat Aug 30 11:18:50 2014
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=f6cdd09d-3ef9-46c2-9b81-54dcecd48e6c
InstallationDate: Installed on 2014-01-17 (224 days ago)
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Inspiron 8600
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=UUID=6e68e1f9-ee73-4a5a-8485-464800081474 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-08-23 (7 days ago)
WifiSyslog:
 
dmi.bios.date: 06/30/2005
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A14
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA14:bd06/30/2005:svnDellComputerCorporation:pnInspiron8600:pvr:rvnDellComputerCorporation:rn:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Inspiron 8600
dmi.sys.vendor: Dell Computer Corporation

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-package i386 trusty

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https://bugs.launchpad.net/bugs/1363476

Title:
  package linux-image-3.13.0-35-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The upgrade from 12.04 to 14.04.1 had me make some changes to enable pae so the upgrade would run. Looked like these did not carry over to this kernel upgrade.
  cat /proc/version_signature 
  Ubuntu 3.13.0-34.60-generic 3.13.11.4

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic i686
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  music      1914 F.... pulseaudio
  Date: Sat Aug 30 11:18:50 2014
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=f6cdd09d-3ef9-46c2-9b81-54dcecd48e6c
  InstallationDate: Installed on 2014-01-17 (224 days ago)
  InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Inspiron 8600
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=UUID=6e68e1f9-ee73-4a5a-8485-464800081474 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-08-23 (7 days ago)
  WifiSyslog:
   
  dmi.bios.date: 06/30/2005
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A14
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA14:bd06/30/2005:svnDellComputerCorporation:pnInspiron8600:pvr:rvnDellComputerCorporation:rn:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Inspiron 8600
  dmi.sys.vendor: Dell Computer Corporation

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