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[Bug 1364478] [NEW] Cant update ubuntu 14.04

 

Public bug reported:

I have a Dell xps l501x laptop and i have ubuntu on it. Its all fine but
when i upgrade the 13.10 to 14.04 all was great, then when i updated it,
the kernel had change and when i launch ubuntu with grub it says KERNEL
PANIC, and i cant do anything so i installed again the 14.04 ubuntu and
i cant update because of the kernel panic.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jose       2616 F.... pulseaudio
 /dev/snd/controlC0:  jose       2616 F.... pulseaudio
 /dev/snd/pcmC0D0p:   jose       2616 F...m pulseaudio
CurrentDesktop: GNOME
Date: Tue Sep  2 10:54:27 2014
HibernationDevice: RESUME=UUID=d4032e13-fbe6-4b38-81a8-2d2f7dd78f38
InstallationDate: Installed on 2014-07-30 (34 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. XPS L501X
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=553625c4-a70e-457d-bdcd-2b638949581e ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/29/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/29/2011:svnDellInc.:pnXPSL501X:pvrA07:rvnDellInc.:rn:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: XPS L501X
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1364478

Title:
  Cant update ubuntu 14.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I have a Dell xps l501x laptop and i have ubuntu on it. Its all fine
  but when i upgrade the 13.10 to 14.04 all was great, then when i
  updated it, the kernel had change and when i launch ubuntu with grub
  it says KERNEL PANIC, and i cant do anything so i installed again the
  14.04 ubuntu and i cant update because of the kernel panic.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jose       2616 F.... pulseaudio
   /dev/snd/controlC0:  jose       2616 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jose       2616 F...m pulseaudio
  CurrentDesktop: GNOME
  Date: Tue Sep  2 10:54:27 2014
  HibernationDevice: RESUME=UUID=d4032e13-fbe6-4b38-81a8-2d2f7dd78f38
  InstallationDate: Installed on 2014-07-30 (34 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L501X
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=553625c4-a70e-457d-bdcd-2b638949581e ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/29/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/29/2011:svnDellInc.:pnXPSL501X:pvrA07:rvnDellInc.:rn:rvrA07:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: XPS L501X
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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