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[Apport retracing service <1369247@xxxxxxxxxxxxxxxxxx>]

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1369247

Title:
  package linux-image-3.13.0-36-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  - Problem  occurred during the process of installing new update.
  Further problems are not known yet.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic i686
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  frank      1841 F.... pulseaudio
  Date: Sun Sep 14 12:17:31 2014
  DuplicateSignature: package:linux-image-3.13.0-36-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=de2e7c42-1ce6-4441-beb8-852eecbfbed4
  InstallationDate: Installed on 2014-09-01 (12 days ago)
  InstallationMedia: Xubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140205)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  PccardctlIdent:
   Socket 0:
     no product info available
   Socket 1:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
   Socket 1:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=90e0ae96-5fe8-46a1-8b30-a60328e30f04 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-36-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-09-02 (11 days ago)
  dmi.bios.date: 11/30/04
  dmi.bios.vendor: Insyde Software Corporation
  dmi.bios.version: Version 2.08
  dmi.board.name: Intel 852/855GM
  dmi.board.vendor: KAPOK
  dmi.board.version: None
  dmi.chassis.asset.tag: 12345678
  dmi.chassis.type: 8
  dmi.chassis.vendor: KAPOK
  dmi.chassis.version: 5a
  dmi.modalias: dmi:bvnInsydeSoftwareCorporation:bvrVersion2.08:bd11/30/04:svn:pnM37EW:pvrNone:rvnKAPOK:rnIntel852/855GM:rvrNone:cvnKAPOK:ct8:cvr5a:
  dmi.product.name: M37EW
  dmi.product.version: None

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