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Message #79888
[Bug 1369247] [NEW] package linux-image-3.13.0-36-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Public bug reported:
- Problem occurred during the process of installing new update. Further
problems are not known yet.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: frank 1841 F.... pulseaudio
Date: Sun Sep 14 12:17:31 2014
DuplicateSignature: package:linux-image-3.13.0-36-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=de2e7c42-1ce6-4441-beb8-852eecbfbed4
InstallationDate: Installed on 2014-09-01 (12 days ago)
InstallationMedia: Xubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140205)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
PccardctlIdent:
Socket 0:
no product info available
Socket 1:
no product info available
PccardctlStatus:
Socket 0:
no card
Socket 1:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=90e0ae96-5fe8-46a1-8b30-a60328e30f04 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-36-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-09-02 (11 days ago)
dmi.bios.date: 11/30/04
dmi.bios.vendor: Insyde Software Corporation
dmi.bios.version: Version 2.08
dmi.board.name: Intel 852/855GM
dmi.board.vendor: KAPOK
dmi.board.version: None
dmi.chassis.asset.tag: 12345678
dmi.chassis.type: 8
dmi.chassis.vendor: KAPOK
dmi.chassis.version: 5a
dmi.modalias: dmi:bvnInsydeSoftwareCorporation:bvrVersion2.08:bd11/30/04:svn:pnM37EW:pvrNone:rvnKAPOK:rnIntel852/855GM:rvrNone:cvnKAPOK:ct8:cvr5a:
dmi.product.name: M37EW
dmi.product.version: None
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-package i386 need-duplicate-check trusty
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1369247
Title:
package linux-image-3.13.0-36-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in “linux” package in Ubuntu:
New
Bug description:
- Problem occurred during the process of installing new update.
Further problems are not known yet.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: frank 1841 F.... pulseaudio
Date: Sun Sep 14 12:17:31 2014
DuplicateSignature: package:linux-image-3.13.0-36-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=de2e7c42-1ce6-4441-beb8-852eecbfbed4
InstallationDate: Installed on 2014-09-01 (12 days ago)
InstallationMedia: Xubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140205)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
PccardctlIdent:
Socket 0:
no product info available
Socket 1:
no product info available
PccardctlStatus:
Socket 0:
no card
Socket 1:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=90e0ae96-5fe8-46a1-8b30-a60328e30f04 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-36-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-09-02 (11 days ago)
dmi.bios.date: 11/30/04
dmi.bios.vendor: Insyde Software Corporation
dmi.bios.version: Version 2.08
dmi.board.name: Intel 852/855GM
dmi.board.vendor: KAPOK
dmi.board.version: None
dmi.chassis.asset.tag: 12345678
dmi.chassis.type: 8
dmi.chassis.vendor: KAPOK
dmi.chassis.version: 5a
dmi.modalias: dmi:bvnInsydeSoftwareCorporation:bvrVersion2.08:bd11/30/04:svn:pnM37EW:pvrNone:rvnKAPOK:rnIntel852/855GM:rvrNone:cvnKAPOK:ct8:cvr5a:
dmi.product.name: M37EW
dmi.product.version: None
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