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Message #88943
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
Pascal Fürst, could you please provide the full computer model as noted
on the sticker of the computer itself (not from the Bug Description)?
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https://bugs.launchpad.net/bugs/1390915
Title:
'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2
mouse in 'HP Stream 14'
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool.
The 'Touchpad' tab in System -> Preferences -> Mouse is missing.
The clickpad should be recognized as a Synaptics touchpad and the
associated module should be loaded instead of the evdev one.
lsb_release -rd:
Description: Ubuntu 14.10
Release: 14.10
uname -a:
3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
tpconfig:
Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).
xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ HP Truevision HD id=9 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
↳ HP WMI hotkeys id=12 [slave keyboard (3)]
↳ HP Wireless hotkeys id=13 [slave keyboard (3)]
Thank you
This bug report is follows the guidelines of the following wiki article:
https://wiki.ubuntu.com/DebuggingTouchpadDetection
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: pascalfuerst 2650 F.... pulseaudio
/dev/snd/controlC0: pascalfuerst 2650 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-08 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP Stream Notebook PC 14
NonfreeKernelModules: fglrx wl
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=48361017-1b3c-441f-aba7-e5772d6105a4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 22EA
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 95.0E
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.02:bd07/30/2014:svnHewlett-Packard:pnHPStreamNotebookPC14:pvr0978100000405F00000420180:rvnHewlett-Packard:rn22EA:rvr95.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Stream Notebook PC 14
dmi.product.version: 0978100000405F00000420180
dmi.sys.vendor: Hewlett-Packard
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References
