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[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'

 

Model: HP Stream 14-z010nz
PN: K3F59EA#UUZ
SN: 5CD4413Y33

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https://bugs.launchpad.net/bugs/1390915

Title:
  'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2
  mouse in 'HP Stream 14'

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool.
  The 'Touchpad' tab in System -> Preferences -> Mouse is missing.

  The clickpad should be recognized as a Synaptics touchpad and the
  associated module should be loaded instead of the evdev one.

  lsb_release -rd:
  Description:	Ubuntu 14.10
  Release:	14.10

  uname -a:
  3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  tpconfig:
  Found Synaptics Touchpad.
  Firmware: 8.96 (multiple-byte mode).

  xinput --list:
  ⎡ Virtual core pointer                    	        id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	        id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard           	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	        id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	        id=7	[slave  keyboard (3)]
      ↳ Power Button                            	        id=8	[slave  keyboard (3)]
      ↳ HP Truevision HD                        	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard          	id=10	[slave  keyboard (3)]
      ↳ HP WMI hotkeys                          	        id=12	[slave  keyboard (3)]
      ↳ HP Wireless hotkeys                     	id=13	[slave  keyboard (3)]

  
  Thank you

  This bug report is follows the guidelines of the following wiki article: 
  https://wiki.ubuntu.com/DebuggingTouchpadDetection
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  pascalfuerst   2650 F.... pulseaudio
   /dev/snd/controlC0:  pascalfuerst   2650 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-11-08 (0 days ago)
  InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP Stream Notebook PC 14
  NonfreeKernelModules: fglrx wl
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=48361017-1b3c-441f-aba7-e5772d6105a4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/30/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 22EA
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 95.0E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.02:bd07/30/2014:svnHewlett-Packard:pnHPStreamNotebookPC14:pvr0978100000405F00000420180:rvnHewlett-Packard:rn22EA:rvr95.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 14
  dmi.product.version: 0978100000405F00000420180
  dmi.sys.vendor: Hewlett-Packard

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