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Message #89382
[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state
Lars Hansson, thank you for reporting this and helping make Ubuntu
better. Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1391744
Title:
[HP 14 Notebook PC] Can't resume from suspend state
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ubuntu version: 14.10
Video: Intel HD 4000+Nvidia GeForce 820M
Expected: Laptop can successfully suspend and resume.
What actually happen: Laptop can suspend but upon resume all that is
seen is a black screen with an underline cursor in the top left
corner. It is possible to switch to VT1 but if you try to switch back
to VT7 the laptop stops responding to input.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lars 2398 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 14:26:57 2014
HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
InstallationDate: Installed on 2014-11-09 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP 14 Notebook PC
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 21BB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 39.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 14 Notebook PC
dmi.product.version: 0976100000405F10000610180
dmi.sys.vendor: Hewlett-Packard
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References