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[Bug 1391688] Re: Synaptic touchpad not working


Johnathon Henney, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/alienware-14/drivers an update to your BIOS is available (A09). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a09

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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  Synaptic touchpad not working

Status in “linux” package in Ubuntu:

Bug description:
  Under 'cat /proc/bus/input/devices' I see my touch pad listed, and the
  touch pad is on on all settings, but when i use 'xinput --test [val]'
  there is no response from the touch pad. This happened ever since I
  installed Ubuntu 14.04.1 LTS no more than two months ago. I am running
  a Alienware 14 I got back in January.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
   /dev/snd/controlC1:  lifv       2222 F.... pulseaudio
   /dev/snd/controlC0:  lifv       2222 F.... pulseaudio
  Date: Tue Nov 11 18:32:36 2014
  InstallationDate: Installed on 2014-10-26 (16 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Alienware Alienware 14
   PATH=(custom, no user)
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=9fe920e5-7374-4415-9887-2db133b1c81c ro quiet splash vt.handoff=7
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/16/2013
  dmi.bios.vendor: Alienware
  dmi.bios.version: A06
  dmi.board.name: 07MJ2Y
  dmi.board.vendor: Alienware
  dmi.board.version: A01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A06
  dmi.modalias: dmi:bvnAlienware:bvrA06:bd10/16/2013:svnAlienware:pnAlienware14:pvrA06:rvnAlienware:rn07MJ2Y:rvrA01:cvnAlienware:ct8:cvrA06:
  dmi.product.name: Alienware 14
  dmi.product.version: A06
  dmi.sys.vendor: Alienware

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