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Message #89383
[Bug 1391688] Re: Synaptic touchpad not working
Johnathon Henney, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/alienware-14/drivers an update to your BIOS is available (A09). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-a09
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1391688
Title:
Synaptic touchpad not working
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Under 'cat /proc/bus/input/devices' I see my touch pad listed, and the
touch pad is on on all settings, but when i use 'xinput --test [val]'
there is no response from the touch pad. This happened ever since I
installed Ubuntu 14.04.1 LTS no more than two months ago. I am running
a Alienware 14 I got back in January.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lifv 2222 F.... pulseaudio
/dev/snd/controlC0: lifv 2222 F.... pulseaudio
Date: Tue Nov 11 18:32:36 2014
InstallationDate: Installed on 2014-10-26 (16 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Alienware Alienware 14
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
0 inteldrmfb
1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=9fe920e5-7374-4415-9887-2db133b1c81c ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2013
dmi.bios.vendor: Alienware
dmi.bios.version: A06
dmi.board.name: 07MJ2Y
dmi.board.vendor: Alienware
dmi.board.version: A01
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A06
dmi.modalias: dmi:bvnAlienware:bvrA06:bd10/16/2013:svnAlienware:pnAlienware14:pvrA06:rvnAlienware:rn07MJ2Y:rvrA01:cvnAlienware:ct8:cvrA06:
dmi.product.name: Alienware 14
dmi.product.version: A06
dmi.sys.vendor: Alienware
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References