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Message #91982
[Bug 1390807] Re: Dell 5737 freezes on ubuntu14 everytime during resume from suspend
Tigran, would there be a kernel call trace you could attach
uncompressed/untarred following
https://help.ubuntu.com/community/DebuggingSystemCrash ?
** Tags removed: kernel-bug-exists-upstream-3.18-rc3
** Tags added: kernel-bug-exists-upstream-3.18-rc6
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https://bugs.launchpad.net/bugs/1390807
Title:
Dell 5737 freezes on ubuntu14 everytime during resume from suspend
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
My dell 5737 laptop was running all fine on 12.04. As soon as I
upgraded to 14.04 I am consistenly running into system freeze
everytime system attempts to resume from suspend. This happens when I
simply close the lit of my laptop or due to screen inactivity
suspend... When that happens only thing that works is hard reset. This
is 100% reproducible.
Interestingly, I noticed that on 3.11.10 kernel if I suspend manually
from menu, the laptop resumes just fine.
I tried pretty much all kernels upward including 12.04 ppa, even
upgrading to 14.10 does not help. I am currently running
3.16.0-24-generic kernel. I even upgraded my BIOS to A10 (even though
it was clearly stated optional on Dell site).
When I boot using 3.11.10 kernel all is well except my virtualbox no
longer functions then.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tigran 2677 F.... pulseaudio
/dev/snd/controlC0: tigran 2677 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Nov 8 16:55:39 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=13e6d588-5ce1-44fb-ba8a-2c65b9cf8b3d
InstallationDate: Installed on 2014-03-25 (228 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Inspiron 5737
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=8a7c9255-ff8b-4a86-b586-07d8695f44cc ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-28 (11 days ago)
dmi.bios.date: 04/30/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 04X8RP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron5737:pvrA08:rvnDellInc.:rn04X8RP:rvrA00:cvnDellInc.:ct8:cvrA08:
dmi.product.name: Inspiron 5737
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
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References